Hotel 38





About the hotel
Unique Location in Berlin's Historic District
Located in the vibrant Scheunenviertel district, Hotel 38 offers a unique blend of history and modernity. Surrounded by trendy bars and restaurants, guests can immerse themselves in the local culture.
Charming and Individualized Rooms
Each room at Hotel 38 is a cozy retreat, featuring unique decor and modern amenities. From flat-screen TVs to DVD players, guests can unwind in comfort after a day of exploring Berlin.
Convenient Access to Public Transportation
With the Oranienburger Tor Tram Stop a stone's throw away and underground stations within walking distance, guests can easily navigate the city. Whether it's sightseeing or business meetings, Hotel 38 offers convenience at every turn.
Experience the allure of Berlin at Hotel 38 - book your stay today!
Facilities
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Packed lunches
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Allergy-free room
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Physical distancing in dining areas
- Key access
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Fabulous
Overall reasonable value, comfortable and clean. Breakfast was good
Liked: Location was good. Bed was comfortable.
Disliked: Towels weren’t great.
Great location, nice hotel. Wifi and customer service need improvement!
Liked: Good location, very comfortable and spotlessly clean hotel
Disliked: Hotel Wifi and movile phone network coverage inside hotel both very poor- difficult to get some simple emails sent. At breakfast the staff( in particular the guy who seemed to be in charge) were very abruptly and rudely clearing up all food, turning off lights etc once it had just turned 10am- not very hospitable and spoiled the experience!
Liked: Great location, shockingly poor customer service. The central location and positive reviews were the reasons I chose Hotel 38.
Disliked: I booked just 30 minutes before arrival. Unfortunately, Oranienburger Straße was completely blocked by a major demonstration and police barriers, making it impossible for me to reach the hotel. I called reception for guidance, explaining that I was pregnant and couldn't safely get through the crowds. Instead of helping, the receptionist became aggressive and raised his voice. He suggested cancelling my reservation, but when I explained that I'd booked a non-refundable rate through Booking.com, he dismissively told me to contact them myself. Booking.com's support team was very understanding and tried to find a solution. However, cancelling without charges required the hotel's approval, which the property refused to give. I fully understand that demonstrations are beyond the hotel's control. What isn't beyond its control is how it treats its guests. I wasn't expecting special treatment, just basic courtesy and a willingness to help. Instead, I experienced hostility, no practical assistance, and a complete lack of empathy. Very disappointing. Based on this experience, I would not book here again, especially at a non-refundable rate.
Pleasant stay in a nice and fresh hotel in a perfect location
Liked: Friendly welcome, good, clean and nicely furnished room, excellent location.
Disliked: Except for the pillows that were soft for my taste, I had no complaints.
Liked: The location was great.
Disliked: The shower was an issue any time of the day. I set the temperature but it didn't matter, one minute it was freezing cold and then it would be scaling hot. This is dangerous as I could have been seriously burned. I did report it to the staff.
Liked: Tasty standard breakfast with many choices
Disliked: Nothing negative
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Hotel 38 compared with other hotels in Berlin
Based on guest scores and reviews for 200 places to stay in Berlin. Distances as the crow flies.
- its score; the average in Berlin is 8.4
- 8.5
- guest reviews
- 6,422
- from the centre of Berlin
- 1.1 km
What’s near Hotel 38
Distances from the hotel as the crow flies.
- Berlin Brandenburg Airport (BER) 20 km
Frequently asked questions about Hotel 38
What are the check-in and check-out times at Hotel 38?
Check-out is until 11:00.
Are pets allowed at Hotel 38?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is Hotel 38 from the centre of Berlin?
About 1.1 km from the centre of Berlin, as the crow flies.
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