a&o Hamburg City





About the hotel
Modern Accommodation
The a&o Hamburg City offers bright, non-smoking rooms with private bathrooms and modern furnishings. Bed sheets and towels are available for an additional fee, ensuring a comfortable stay.
Convenient Amenities
Guests can enjoy free WiFi throughout the property, a 24-hour reception, and the option to book breakfast on-site. Vending machines for snacks and drinks, packed lunches on request, and a bar for evening relaxation provide added convenience.
Entertainment and Activities
The hostel features billiards, table football, a children’s play area, and satellite TV with sports channels in the lobby and bar. Additionally, guests can easily book sightseeing tours at the reception for exploring Hamburg's top attractions.
Experience comfort, convenience, and entertainment at a&o Hamburg City - book your stay now!
Facilities
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Tour desk
- Facilities for disabled guests
- Meeting/banquet facilities
- Packed lunches
- Games room
- Billiards
- Non-smoking throughout
- Sun terrace
- Snack bar
- ATM/cash machine on site
- Lockers
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
Check-in and check-out
- Check-out
- until 10:00
Guest reviews
Good
Liked: Close to center
Disliked: Old windows and never cleaned, poor isolated. You can hear the cars from the street.
Excellent for budget travelers
Liked: Great experience
First time in a hostel- The experince was ok
Liked: Good position of accommodation.
Disliked: Loud on the lobby, kids are running at night and wasn’t best feeling when some clients checked in after midnight. (Would improve that)
Liked: The staff were friendly, the lobby was nice, and the rooms were warm.
Disliked: I had booked a triple room through Booking.com with three separate single beds because it was important to us not to have bunk beds. However, we were given a room with two single beds and one bunk bed. When I explained that this was not the room I had booked, the receptionist apologised but told me that the hotel did not have any rooms with three separate single beds. I asked again whether they simply had no availability at the moment or whether such rooms did not exist at all. The answer was that they did not have any such rooms. Instead, the receptionist made it sound as if we should be grateful that they had provided us with an extra bed, even though this was not what we had requested. What made this even more disappointing was that I had stayed at the same hotel last year and we had been given exactly the type of room with three separate single beds that we had booked this time. To make matters worse, we later found a large bedbug on one of the pillows. We removed it ourselves, but I have photos and videos of it. Since returning from our trip, we have kept all our belongings isolated to make sure we did not bring any bedbugs home, as this could cause a very serious problem. Additionally, the mattresses were very old and uncomfortable. I am sorry, but I do not want to complain unnecessarily. However, our experience this time was very different from our previous stay, and unfortunately, we will probably not stay here again.
Liked: The people staff here in the hotel Francesca is the best
Disliked: The staff and the hotel
Good to know
When a booking is made for more than 9 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.
Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.
Children under 18 should have parental permission if not accompanied by parents, and are not allowed in shared dormitories and must book a private room.
Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.
Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.
Please note that all guests need to provide a valid ID at check-in.
A deposit may be required at the property.
a&o Hamburg City compared with other hotels in Hamburg
Based on guest scores and reviews for 200 places to stay in Hamburg. Distances as the crow flies.
- by guest reviews in Hamburg
- 70th of 200
- its score; the average in Hamburg is 8.1
- 7.1
- guest reviews
- 20,000
- from the centre of Hamburg
- 1.9 km
What’s near a&o Hamburg City
Distances from the hotel as the crow flies.
- Hamburg Airport (HAM) 9.1 km
Frequently asked questions about a&o Hamburg City
What are the check-in and check-out times at a&o Hamburg City?
Check-out is until 10:00.
Are pets allowed at a&o Hamburg City?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is a&o Hamburg City from the centre of Hamburg?
About 1.9 km from the centre of Hamburg, as the crow flies.
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