Novotel Hamburg City Alster
About the hotel
Luxurious Rooms with Modern Amenities
Experience comfort and convenience at the 4-star Novotel Alster in central Hamburg. Indulge in spacious, air-conditioned rooms equipped with a range of amenities including a 55-inch cable TV, rain shower, and complimentary WiFi.
Relaxation and Wellness
Unwind at the Novotel's spa area with a sauna, steam bath, and a state-of-the-art fitness room. Let your children have a blast at the play corner while you enjoy some downtime.
Culinary Delights and Entertainment
Savor regional Northern German dishes and Mediterranean cuisine at Novo2 bar, lounge, and eatery. Join us at the Alster Lounge for drinks, snacks, and live sports on the big screen.
Ready to elevate your stay in Hamburg? Book now at Novotel Alster for a memorable experience!
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Hammam
- Non-smoking throughout
- Daily housekeeping
- Accessible parking
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Very good
Liked: Friendly & helpful staff Location Clean
Disliked: Overpriced charge for underground parking No fridge in room anymore
Disliked: The shampoo and body shower bottles were empty
diappointed
Liked: Location
Disliked: Breakfast and Room does not worth the price.
Safe and comfortable
Liked: Good location and staff
Liked: Good hotel location, not too far away from the city centre, you can walk there. Our window was faced the courtyard, so we didn't hear the traffic; but I don't know what it's like if they face the street —there's a lot of traffic there.
Disliked: A sign pointing to the parking lot would be useful; it’s located behind the hotel. Plus, the parking was quite expensive, with no discount for guests. The ventilation system was whistling all night, even though the A/C was turned off.
Liked: Clean Well located
Disliked: Wait times for check in and out we are at 2026 self check in and out is already there Breakfast is ok yet over priced so mediocre value for money
Good to know
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Novotel Hamburg City Alster compared with other hotels in Hamburg
Based on guest scores and reviews for 200 places to stay in Hamburg. Distances as the crow flies.
- by guest reviews in Hamburg
- 65th of 200
- its score; the average in Hamburg is 8.1
- 8.3
- guest reviews
- 5,415
- from the centre of Hamburg
- 2.2 km
What’s near Novotel Hamburg City Alster
Distances from the hotel as the crow flies.
- Hamburg Airport (HAM) 8.3 km
Frequently asked questions about Novotel Hamburg City Alster
What are the check-in and check-out times at Novotel Hamburg City Alster?
Check-out is until 12:00.
Does Novotel Hamburg City Alster have parking?
According to the hotel: parking, accessible parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Novotel Hamburg City Alster?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is Novotel Hamburg City Alster from the centre of Hamburg?
About 2.2 km from the centre of Hamburg, as the crow flies.
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