Metropole Urban Hotel

About the hotel

Luxurious Accommodations

Experience comfort and style at Metropole Urban Hotel. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer a balcony for a stunning view of the city.

Delicious Dining Options

Start your day right with an a la carte breakfast served every morning. Additionally, guests can enjoy discounted rates at a nearby cafe. Indulge in a culinary journey without leaving the hotel premises.

Multilingual Staff and Convenient Location

Feel at ease with our multilingual staff who are fluent in Greek, English, German, French, Italian, and Spanish. Located close to major attractions like Venetian Walls and Cultural Conference Centre, our hotel is the perfect choice for exploring the beauty of Heraklio Town.

Book now and elevate your stay at Metropole Urban Hotel.

Facilities

• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Room service
• Heating
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Airport shuttle
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Dry cleaning
• Breakfast in the room
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Airport shuttle (additional charge)
• Snack bar
• Baby safety gates
• Wine/champagne
• Airport pick up
• Shuttle service
• Guest rooms disinfected between stays

Check-in and check-out

Check-out

until 11:00

Guest reviews

• S

  SamiTürkiye

  9

  Liked: The location

  Disliked: Nothing

  Posted in October 2026

• J

  JoanneSaudi Arabia

  10

  Perfect spot in the heart of town!

  Liked: It met all of my requirements. The room was nicer than I imagined. The location was perfect. The staff were helpful. The breakfast was delicious.

  Posted in October 2026

• C

  CampbellUnited States · Couple

  10

  Perfect hotel for a multi-day stay in Heraklion

  Liked: This was the second time that we stayed at this wonderful hotel and just like the first stay, it was perfect. We had a bigger room with a balcony this time - it faced the plaza. We felt so very taken care of by Margerita, who went out of her way to make sure we had everything we needed. Heraklion is a great destination to experience Greek history and culture. We took the Hop On, Hop Off bus on Saturday, and then used the same ticket to go to Knossos.

  Posted in October 2026

• L

  LauraChile · Couple

  8

  Fair enouh

  Liked: Location

  Disliked: The bathroom needed some fungi cleansing

  Posted in October 2026

• D

  DesireeCanada · Couple

  9

  It was a very pleasant stay

  Liked: The location, the breakfast and the staff

  Disliked: Quite expensive for hotels in the area

  Posted in October 2026

• L

  LauraChile

  8

  Liked: Staff, location

  Disliked: Change of linen

  Posted in September 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.