Hotel Universal

About the hotel

City-Center Comfort at Hotel Universal

At Hotel Universal, we offer a prime location in the heart of Porto. Convenient Amenities include air-conditioned rooms with free WIFI, a welcoming common area, and a 24-hour reception.

Explore Porto's Gems

Our property is a stone's throw away from key landmarks such as S.Bento Train Station, Torre dos Clérigos, and D. Luis I bridge. Room for Relaxation awaits you with city view options and essential in-room facilities.

Personalized Service

Our multilingual staff is dedicated to enhancing your stay. From organizing city tours to assisting with transfers, we strive to make your experience memorable. Book now and discover the charm of Porto at Hotel Universal.

Facilities

• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Heating
• Family rooms
• Pets allowed
• Lift / Elevator
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Bar
• Fax/photocopying
• Tour desk
• Facilities for disabled guests
• Billiards
• Non-smoking throughout
• Daily housekeeping
• Airport shuttle (additional charge)
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Wheelchair accessible
• Toilet with grab rails
• Emergency cord in bathroom
• Wine/champagne
• Airport pick up
• Shuttle service
• Guest rooms disinfected between stays

Check-in and check-out

Check-out

until 11:30

Guest reviews

• T

  TravisAustralia

  8

  Good location, staff. Seems a little backpacker hotel could hear the people/showers in other rooms. Still good sleep

  Liked: Location

  Disliked: Thin walls

  Posted in October 2026

• T

  TaniaAustralia

  7

  Great location. Value for money but not a room where you would want to spend much time. Functional

  Liked: Great location.

  Disliked: Small room. Old-fashioned and battered but clean. Nylon shower curtains...haven't seen those for years!

  Posted in October 2026

• A

  AsafIsrael

  10

  Liked: Best location. Nice room.

  Posted in October 2026

• R

  RosalinaBrazil

  7

  It was good

  Liked: The location was great, but the stars to go in was very hard!

  Disliked: I didn't like going up the stairs to get in.

  Posted in October 2026

• M

  MendezArgentina

  6

  Liked: the first night I stayed at a very dark room, I asked for a change for a room with street view and the second night was ok

  Disliked: the interior room was awful

  Posted in October 2026

• R

  RudolphUnited Kingdom

  8

  Great location

  Liked: Very central and easy to get to everything.

  Disliked: It’s quite noisy with people checking in and out at all hours

  Posted in September 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage.

Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel.

Please inform staff upon booking if your expected time of arrival should be later than 23:59.

Please note that for reservations for 5 or more rooms, a nonrefundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.