H10 Playa Meloneras Horizons Collection





About the hotel
Luxurious Beachfront Property with Gaudí-Inspired Design
Swimming Pools and Spa : Enjoy 3 swimming pools, a sun terrace, and a rejuvenating spa experience during your stay.
Gourmet Dining Options : Indulge in show cooking at Tamadaba buffet restaurant, savor à la carte meals at Gaudí Restaurant, and unwind at the poolside bar-café.
Family-Friendly Amenities : Keep the little ones entertained with tennis courts and a mini club while you soak up the sun at Meloneras Beach.
Experience the epitome of luxury and relaxation at H10 Playa Meloneras Palace. Book now for an unforgettable getaway!
Facilities
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Horse riding
- Golf course
- Facilities for disabled guests
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Fabulous
Wonderful
Liked: Perfect for quiet holiday. Not too many screaming children.
Disliked: Everything was good. We just relaxed
Loved it. Would definitely recommend it. Would choose it again
Liked: The property itself, the location, the infinity pool area was great. The location of our room was perfect, with easy access to most meal locations, the infinity pool, and the parking garage, as well as the access to the beach area. But above all the staff! Very professional, service oriented and always with a smile and ready to help.
Disliked: The water of the big pool was too warm. The quality of the food at the Italian Restaurant needs to be elevated.
Liked: The hotel was large, spacious, clean, and airy. The staff were welcoming, and the food was delicious.
Disliked: We were very surprised that beverages were charged at dinner. Charging even for drinking water felt like a joke. It really didn't suit a five-star resort, and we were quite shocked. At the very least, water should have been free. For the first time in my life, we paid for drinks at a five-star hotel despite booking a package that included dinner. It made no sense at all, considering we bought a package that included breakfast and dinner. Also, if you don't rent a car, you will get very bored. It says "beach," but it's stony, rocky, and wavy—completely unswimmable. The night events and music were extremely boring, tailored specifically for the 65+ age group. So, if you're staying at this hotel and don't rent a car, you'll be bored out of your mind—it feels a bit like a retirement home.
Liked: Spacious room, great food
Disliked: No music by the pool, too quiet
A lovely holiday, but not quite a 5-star experience
Liked: We had a very nice holiday overall, and we really enjoyed Gran Canaria. We had previously visited Tenerife, and I would say the islands are very different, each with its own charm. The hotel itself is beautiful. It is large, clean, well maintained and has lovely gardens. We especially enjoyed the main restaurant, the swimming pools and the ocean views. The room was comfortable, and overall the property feels elegant. However, our feelings about the hotel are quite mixed. One more thing future guests should know is the location. The hotel is right by the ocean, but if you are looking for a sandy beach with an easy entrance into the sea, we usually took a taxi to Playa de Maspalomas (around €5 one way). Playa del Inglés is further away and cost us about €15 by taxi. Despite all of this, we still had a wonderful holiday. We left with many great memories, but honestly, this hotel would not be at the top of our list for a return visit. For us, it felt more like a very good 4-star experience than a true 5-star one.
Disliked: The biggest disappointment was the service. Sometimes we felt like we were almost invisible. At several bars the service was so slow that we eventually left without ordering because nobody came to take our order, and ordering directly at the bar was not encouraged. For families with children, there is surprisingly little to do. The kids' club was closed most of the time, the playground offers very little for children over 3 years old, and most pools are clearly designed for adults. Even something simple like inflatable slides or children's entertainment during certain hours would make a big difference. Another aspect that felt strange was the Privilege concept. I completely understand the business idea behind it, but as a regular guest it creates a constant feeling of "this area is not for you." Separate restaurants, pools and sunbeds make the hotel feel divided. In other 5-star hotels we have visited, the feeling of being treated as a valued guest came from the service and atmosphere rather than from paying for access to certain areas. There were also several smaller issues: Sunbeds were reserved early in the morning and often remained empty for hours, while staff did not seem to monitor the situation. We asked for help moving a sun umbrella only a few metres, but staff refused, saying it was too difficult. We even offered to move it ourselves and only asked which one we were allowed to take. At check-out we paid our bill for drinks and extra food, but afterwards the hotel tried to charge the same amount to our card three more times. Fortunately, they later realised the mistake and confirmed by email that the bill had already been paid.
Amazing family holiday
Liked: Our second time at this hotel, just love it. The staff are great so polite and attentive.
Good to know
Please note maximum occupancy for the rooms is 3 guests, regardless of age.
Gentlemen are required to wear long trousers and shirts for dinner.
When booking more than 5 rooms, different policies and additional supplements may apply.
Please note that children over 12 years old are considered adults.
For nonrefundable rates, please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.
Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example a link to a secured payment platform.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
H10 Playa Meloneras Horizons Collection compared with other hotels in Gran Canaria
Based on guest scores and reviews for 21 places to stay in Gran Canaria. Distances as the crow flies.
- its score; the average in Gran Canaria is 8.8
- 8.8
- guest reviews
- 1,355
- from the centre of Gran Canaria
- 20 km
What’s near H10 Playa Meloneras Horizons Collection
Distances from the hotel as the crow flies. Listed monuments (Spain’s Bienes de Interés Cultural) from Wikidata.
- Faro de Maspalomas 1.7 km
- Gran Canaria Airport (LPA) 30 km
Frequently asked questions about H10 Playa Meloneras Horizons Collection
What are the check-in and check-out times at H10 Playa Meloneras Horizons Collection?
check-out is until 12:00.
Does H10 Playa Meloneras Horizons Collection have parking?
According to the hotel: parking, free parking. Ask the hotel whether you need to book it and whether there is a charge.
Does H10 Playa Meloneras Horizons Collection have a pool?
According to the hotel: swimming pool.
How far is H10 Playa Meloneras Horizons Collection from the centre of Gran Canaria?
About 20 km from the centre of Gran Canaria, as the crow flies.
What monuments are near H10 Playa Meloneras Horizons Collection?
Faro de Maspalomas, 1.7 km away, as the crow flies from the hotel.
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