Hotel Catalina

About the hotel

Featuring stylish, air-conditioned rooms with free WiFi, Hotel Catalina Las Palmas is located just 400 metres from the beach in central Las Palmas. It offers a shared rooftop terrace with views over the city.

Modern Rooms with Views: Enjoy modern décor, large windows, and private bathrooms in our stylish rooms. Some rooms even boast a cozy sofa for added comfort.

Convenient Location: Situated near the beach, guests can explore nearby restaurants, bars, and supermarkets. The hotel's proximity to Santa Catalina Park and the port makes it easy to access other islands.

Rooftop Terrace: Take in stunning city views from our shared rooftop terrace, the perfect spot to unwind after a day of exploring.

Book your stay at Hotel Catalina Las Palmas for a vibrant and comfortable experience in Las Palmas.

Facilities

• Free WiFi
• Non-smoking rooms
• Air conditioning
• Terrace
• Lift / Elevator
• Airport shuttle
• Safety deposit box
• Non-smoking throughout
• Sun terrace
• Designated smoking area
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Outdoor furniture
• Shuttle service
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Security alarm
• Key card access

Check-in and check-out

Check-out

until 11:00

Guest reviews

• A

  Anthony PhillipsUnited Kingdom

  1

  Liked: Location

  Disliked: Very poor checking in, all done via app took ages, ok for young people, not for senior people

  Posted in October 2026

• B

  Binta LillianSpain · Couple

  1

  Terrible, we had to switch hotels

  Liked: Its a scam. There are cockroaches and the customer service is ai and garbage. We weren’t provided with cards to enter our hotel and turn on the lights. Absolutely disgusting.

  Disliked: Dark and dirty.

  Posted in April 2026

• J

  JulianUnited Kingdom

  1

  No reception and mosquito dining

  Liked: Unfortunately nothing

  Disliked: Ok here's my feedback The lack of a physical reception is terrible. Registration was difficult as we only have a mobile phone (pasting pictures isn't easy on Android)... I considered just booking somewhere else and writing off the money... I wish I had (see below) The check in process was painful and took ages. Keys remotely cut didn't work and had to be done twice. It took ages waiting for replies via WhatsApp. But by far the worst was the fact that the room (105) was infested with mosquitos. We spent all night under sheets trying not to get bitten. We failed! We are both absolutely covered in bites and got out the room as soon as we could, preferring to walk the streets outside. Never again! We are staying multiple times a week in Las Palmas and normally stay in a hotel a few doors away. We have had no issues with mosquitos there. We noticed that there a blood marks on the walls where previous guests had squashed them. So it's an ongoing issue. The room needs fumigation. So it's a major regret that we booked this room. Last night we would have paid anything NOT to be there given that today we feel terrible covered in bites. I am in Las Palmas for medical treatment and could do without being bitten alive from a hotel stay So in summary, this was the worst hotel experience we have ever had, from start to finish. AND I have never given a hotel review/feedback before.... This is a first.

  Posted in April 2026

• T

  TonyIreland

  9

  Liked: perfect location, easy check-in, clean apartment, pleasant decor.

  Posted in April 2026

• M

  MehdiFrance

  9

  Liked: The room is neat and clean, close to the beach

  Disliked: AI check-in and lack of kitchen utilities

  Posted in April 2026

• T

  TochinoUnited Kingdom

  3

  Castalina hotel not good if tou want to sleep

  Liked: I didnt like anything

  Disliked: I didnt like the Location. When I arrived i was stood outside for 15-20 mins. I had no battery to call the number on the door as you need a code to enter. Another 2 guest arrived also then we managed to call the number. The receptionist then came and checked us in. I noticed the room was still dirty crumbs on rhe chair and stains. It just was very un comfortable and hot. The noise outside was too loud which prevented me from sleeping as one of the windows would not close fully. I then had to check out at 11am. I was still tried and I didnt understand why so early when I checked in at around 9pm Also the wifi doesnt work in the room and the plug socket wasnt charging my phone properly.

  Posted in March 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This accommodation has reduced reception hours. Arrivals after hours are made through the self-check-in kiosk. Likewise, our support team is at your disposal 24 hours a day by phone and in person to help you with access.Please note that this property is located in a busy area and guests may experience noise, especially on weekends or during local events.

The establishment does not have a physical reception. All customer service and support is provided via telephone.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.