Hotel Riu Papayas - All Inclusive

About the hotel

Luxurious Accommodation

Hotel Riu Papayas - All Inclusive in Playa del Ingles offers air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom, ensuring a comfortable stay for guests.

Exciting Facilities

Guests can unwind at the outdoor swimming pool, stay active at the fitness centre, or enjoy a refreshing drink at the bar. The hotel also features a children's playground and a kids' club, perfect for families.

Convenient Location

Located just 1.1 km from Playa del Ingles Beach, Hotel Riu Papayas - All Inclusive is surrounded by popular attractions like Playa de Veril and Yumbo Centre, offering guests a perfect blend of relaxation and entertainment.

Book now for a memorable all-inclusive experience at Hotel Riu Papayas!

Facilities

• Free WiFi
• Parking
• Free Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• Swimming pool
• 24-hour front desk
• Restaurant
• Terrace
• Family rooms
• Lift / Elevator
• Laundry
• Cycling
• Safety deposit box
• Bar
• Horse riding
• Car hire
• Children's playground
• Canoeing
• Windsurfing
• Currency exchange
• Babysitting/child services
• Private parking
• Outdoor pool
• Sun terrace
• Daily housekeeping
• Snack bar
• Kids' outdoor play equipment
• Heated pool

Check-in and check-out

Check-out

until 12:00

Guest reviews

• F

  F00D_IS_L1FE

  10

  Excellent Well Needed Break

  Liked: Fantastic Week at RIU Papayas, Maspalomas 🌴☀️ We had an incredible week away at the RIU Papayas in Maspalomas, Gran Canaria, exactly the one-week break we needed! From start to finish, everything was great. The staff were fantastic, the entertainment was brilliant, and the food was excellent with plenty of choice. We never had any issues getting a sunbed, and the pool was a great temperature, perfect for relaxing and enjoying the sunshine. The only thing I would mention is the sleep quality, which I’d rate around 3/5. This was mainly because we were going to bed around 10pm while the evening entertainment continued until around midnight. As we had a pool-view room, the noise was quite noticeable. That said, this was more down to our room location and our early bedtime rather than anything wrong with the hotel. If we return, I’d simply request a room on the outside of the hotel rather than overlooking the pool. Overall, we had a fantastic stay and would definitely recommend the RIU Papayas. A brilliant place for a relaxing week away, with great food, friendly staff, entertainment and a lovely atmosphere. We’d happily return! 🌴🍹

  Posted in August 2026

• E

  emmamG6456USCouples

  6

  Nice but not 4 star standard

  Liked: Stayed for a week and we had a nice time but not to the standard I would expect for a 4 star. Room was nice and spacious however the aircon was terrible and room would not go below 25 degrees. We told the reception who said they would resolve it but that only improved it to about 23 degrees. This was not ideal considering we were looking forward to aircon after the heatwave in the UK. Pool was small and extremely crowded. Lots of sunbeds very close together and shaded. The adult only areas were more spread out so spent most of the time there but was not very clean so had to keep shoes on. No one collected used cups you had to put them in buckets which is fine but at a 4 star I wouldn’t expect this. The pool had a sloped walkway in but as this was the only shallow bit it would be full of children. There was a raised bit for sunbathing / reading in pool which was nice but due to being so crowded you would just be splashed by children. No issues with getting a sunbed in the adults only section however sunbeds by the pool snapped up in the early morning. Food at the buffet was terrible. Everything was very salty and very limited selection. Even simply tomato pasta was not good. Food labels didn’t always match the dish correctly. I know all inclusive buffets are likely to be average but this was the worse all inclusive I have been to. The booked restaurants were so much nicer. Drinks were nice however cocktails were filled with crush ice and no straws available so hard to drink. Cannot comment on hotel entertainment as didn’t stay for it. Location good close to yum o center and walk to beach. Overall had a nice holiday but I think generally the standard of 4 stars are going down so will be looking at 5 star in future.

  Posted in August 2026

• A

  awrrr1

  8

  RIU Papayas, Playa del Inglés – Excellent Hotel with Great Food and Staff, but Sunbed Policy Needs Enforcing

  Liked: We had a very enjoyable stay at RIU Papayas and would happily return. The hotel is modern, spotlessly clean and the staff are hardworking and friendly. Food quality was good throughout our stay, with plenty of choice in the buffet and enjoyable speciality restaurants. The location is excellent, with easy access to Playa del Inglés, Yumbo Centre and the Maspalomas Dunes, which were one of the highlights of our holiday. The main negative was the sunbed situation. Although the hotel states that reserving sunbeds is not allowed, this was not enforced during our stay. Guests were reserving beds very early in the morning, sometimes seemingly the night before, and many remained unused until lunchtime or even the afternoon. This made it difficult to find available sunbeds despite many sitting empty for hours. The large shared pergolas were also a source of frustration. Guests would intentionally choose sunbeds on the sunny side of the pool and then pull the pergola across, creating shade for several neighbouring beds at once. This often affected guests who had specifically chosen those areas to stay in the sun. The evening entertainment was a little hit-and-miss compared with other RIU hotels we have visited, and the quality of draught beer varied noticeably between some bars. Overall, however, the positives far outweighed the negatives. Excellent staff, good food, great cleanliness and a convenient location made this a very enjoyable holiday.

  Posted in August 2026

• G

  Geordies648

  10

  Family Holiday

  Liked: We stayed at this Hotel for 2 weeks this summer for a summer holiday! I must say that I arrived with a significant injury and I can only thank the hotel and its staff to be super helpfull and accommodating which let me still enjoy this holiday. We are looking forward to be returning again. Again thank you for a great stay

  Posted in August 2026

• Y

  Yamy111113Family

  2

  Teleurgesteld

  Liked: We are currently staying at Riu Papayas, and unfortunately our experience has been very disappointing. We have stayed at several Riu hotels before because we have always had good experiences with the brand. That’s why our expectations were quite high. Sadly, Riu Papayas has not lived up to those expectations. The hotel is extremely large and overcrowded, and it is located on a street with several nightclubs. Loud music and noise continue until late at night, making it almost impossible to get a good night’s sleep. The facilities are simply not adequate for the number of guests staying here. There are far too few sunbeds around the pool. If you want one, you have to set your alarm for 6:00 a.m. to reserve it with a towel – something that seems to be completely normal here. The entertainment team is also very present throughout the day. If you’re looking for a relaxing holiday, this is definitely not the right hotel. The rooms also no longer meet today’s standards. Although they have clearly been renovated, it appears to have been done as cheaply as possible. As a result, the rooms still feel dated and lack the quality you would expect. The food was another disappointment. Because of the sheer number of guests, the restaurant feels more like a large cafeteria than a place where you can enjoy a pleasant meal. Both the quality of the food and the overall dining experience were below our expectations. Overall, we do not believe this hotel offers good value for money. Considering the price we paid for this holiday, we expected a much higher standard. This is especially disappointing because our previous experiences with Riu hotels have always been very positive. Unfortunately, we would not recommend Riu Papayas to anyone looking for a relaxing and high-quality holiday.

  Posted in August 2026

• 8

  89traceyjFamily

  8

  Overall very pleasant

  Liked: Just had a week here, overall we have had a lovey week but have been a little disappointed as we always stay at Riu for its consistency but this one seemed different from others in some ways. Cleanliness … could not be faulted, room cleaned to a high standard every day Food … this is where it differs from other Rius. Although what was served was very tasty it was the same thing in the same place every day, no theme nights and not replenished quickly, we did eat out a few evenings because of this. Personally I wouldn’t bring children here if they don’t eat fish or veal as they will have to survive on pizza or burger and chips Entertainment.. excellent. Animation team are amazing, daytimes there is always something to do round the pool and evening entertainment was enjoyable Pool area … big problems with sun loungers. Nearly all the loungers are covered by a sun canopy so the battle for sun is immense 🤣 if you want a lounger in the sun and by the pool you need to have them reserved by 5.15 am, by 8 am you will struggle to get a lounger at all apart from the upper deck sun terrace which has no umbrellas. Pool staff whilst very efficient are also tunnel visioned and nothing stops them doing the job in hand which is good but I have literally just been watered with the plants as I clearly don’t move quick enough. Rules for the pool need setting out as you can’t follow a rule if you don’t know it then the staff enforce said invisible rules which leads to confusion such as size of floats you are allowed and where to play pool ball games. Pool extremely crowded as day goes on but good thing is pool opens early so if me you like to swim lengths there is a good couple of hours first thing where you can do so Area outside hotel.. plenty to do here if you like a stroll. Turn right outside hotel and you have a good supermarket, pharmacy and a few gift shops and a really good karaoke bar. Turn left and you have a twenty minute stroll to the beach and busy centre with lots of shops and bars, lively at night but not much happening in the day, felt very safe.

  Posted in August 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

All guests, including adults, children and babies, must be included when making the reservation to be shown the right rooms and rates. " When booking 5 rooms or more, different policies and additional supplements may apply

Please note: Appropriate dress is required for dinner

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.