Servatur Waikiki

About the hotel

Modern Hotel with Great Amenities

Convenient Location and Shuttle Service

Located just a 5-minute drive from the beach, Servatur Waikiki offers a free shuttle service for guests. Explore the nearby shopping centre or head to Maspalomas dunes and beach, both just a short drive away.

Comfortable Rooms and Leisure Facilities

Each air-conditioned room features free WiFi, a flat-screen TV, and a private bathroom. Take advantage of the shared outdoor swimming pool, fitness centre, solarium, and basketball court during your stay.

Exceptional Services and Extras

With a 24-hour front desk, currency exchange services, and an on-site restaurant and bar, Servatur Waikiki ensures a hassle-free experience. Arrange for an airport shuttle for convenience. Book now to enjoy a relaxing stay with all these fantastic amenities.

Facilities

• Free WiFi
• Parking
• Free Parking
• Non-smoking rooms
• Air conditioning
• Fitness center
• Swimming pool
• 24-hour front desk
• Restaurant
• Family rooms
• Garden
• Lift / Elevator
• Laundry
• Luggage storage
• Airport shuttle
• Safety deposit box
• Bar
• Tour desk
• Facilities for disabled guests
• Car hire
• Children's playground
• Games room
• Table tennis
• Currency exchange
• Billiards
• Solarium
• Darts
• Non-smoking throughout
• Outdoor pool
• Daily housekeeping

Check-in and check-out

Check-out

until 12:00

Guest reviews

• A

  abdulkareemUnited Kingdom

  5

  I was happy to be with my family

  Liked: stuff swimming pool

  Disliked: meet pork only they mentioned about beef but we didn't found

  Posted in October 2026

• A

  AlvarezUnited Kingdom

  10

  I loved

  Liked: I had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained, and the staff were extremely friendly and helpful throughout my stay. The location was also very convenient, making it easy to get around and explore the area. The atmosphere was relaxing, the service was excellent, and everything was handled professionally. Overall, it was a great experience and I would definitely stay here again. Highly recommended!

  Posted in September 2026

• C

  CsabaHungary

  8

  Liked: Very helpful staff. Beverages, beer and vine are included in dinner. WiFi is (even though first connection was not really easy) is extremly fast and stable compared to other hotels. Food was delcious.

  Disliked: Beds are old and too soft, not comfortable.

  Posted in August 2026

• C

  chelseagZ1892MP

  10

  Relaxing holiday

  Liked: Just back after a very relaxing week here. Check in process was easy and arrived after dinner and was told that the restaurant reopens after 2230 so we could get a bite to eat. Lift was a bit slow at first as only one was working in block C but this was fixed the next day however only works if you press the button on the left. Plenty of sunbeds never had an issue of getting sunbeds although some people reserve them. Typical all inclusive breakfast style with freshly made pancakes. For lunch I preferred the snack bar which had burgers Hotdogs toasties chicken nuggets and chips. Dinner I already found something to eat. Puddings were amazing from freshly whipped icecream and chocolate fountains. Bar was open from 10:00-00:00 and had slush puppies included with the all inclusive. I drank a lot of peach schnapps and slush also with my all inclusive I had blue lagoons which were only advertised as all inclusive plus. If you dont ask you don't get. All the bar men were lovely. Entertainment every night which was good. Close to the yumbo centre if you would like something more lively. Nice walk to the beach. Also used the free bus to go to shopping centre and public bus to go to waterpark recommend also booked a boat trip. Good central area. Rooms were basic no fridge however was ideal as a base.

  Posted in August 2026

• B

  B3548JMcaitlinsCouples

  2

  If I could give this hotel 0 stars, I would. £1,800 completely wasted

  Liked: If I could give this hotel 0 stars, I would. £1,800 completely wasted. This is genuinely the worst hotel my partner and I have ever stayed at, and I would not recommend it to anyone. Firstly, the hotel looks nothing like the photos advertised online. In my opinion, the photos are extremely misleading. They have even used an exterior photo of the hotel next door as though it is their own, which I think is completely unacceptable and gives people a false impression of what they are actually booking. The staff were incredibly rude and unwelcoming. Every time we entered or left our room, the hallways had an awful smell, often like sewage. It was horrible having to walk through that every single day. The food was horrendous. We paid for an all-inclusive holiday, yet we ended up eating out every single day because the food at the hotel was so bad. This obviously meant spending even more money on top of what we had already paid. The “all-inclusive” package was also extremely disappointing. Alcohol was not included as we expected. We were told that if we wanted alcohol included, we would need to upgrade to their Premium All Inclusive package for an EXTRA €20 PER PERSON, PER DAY — and even after paying for the upgrade, some alcoholic drinks still had an additional charge. There was practically no entertainment whatsoever. In the evenings there was nothing going on, and during the day the most we saw was a Zumba/aqua class in the pool that lasted around 10 minutes. That was basically it. Even the layout around the pool made no sense. The sun loungers were positioned facing AWAY from the pool rather than towards it. My partner and I paid approximately £900 each — £1,800 in total — and we are absolutely gutted that we spent that amount of money on this hotel. We have stayed in plenty of hotels before and this is by far the worst experience we have ever had. In my opinion, what is advertised online does not accurately represent what you actually get when you arrive, and I genuinely cannot understand how this hotel is rated as a 4-star hotel. If you are considering booking and you take notice of just one review, please take notice of this one. We wish we had listened more carefully to the negative reviews before we booked. £1,800 down the drain. We would never return.

  Posted in August 2026

• P

  phenoboogiedFamily

  4

  Excellent stay, dishonest booking management

  Liked: The hotel itself deserves five stars — rooms, food, staff, and facilities are all outstanding. The problem arose when I called to add a single night to my existing booking (ref. 26042253578). The operator assured me it would only add the cost of the extra night, with no changes to the existing prices. When I received the modified confirmation, I discovered they had repriced all 13 original nights at a higher flat rate, raising the total from €2,595.77 to €2,972.77 — €164 in additional charges that were never agreed upon. I contacted the hotel and Servatur head office multiple times, providing both written confirmations (same booking code, completely different nightly prices) as evidence. Their response was that I had been informed of the new price — which is categorically false. The pattern is clear: they exploit phone-based modifications to reprice the entire booking without the customer's explicit consent, in violation of EU Directive 93/13/EEC and Spanish consumer law (RDL 1/2007). I have already filed complaints with the European Consumer Centre Italy and the Dirección General de Consumo de Canarias.

  Posted in August 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that the property does not accept American Express as a payment method.

Bookings for the 24th of December will include a special dinner

Bookings for the 25th of December will include a Gala

Bookings for the 31st of December will include a Gala

The property also offers the TI Plus service for an additional fee. To add this service to your reservation, please contact the property directly. Guests can pay the difference at the hotel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A deposit may be required at the property.