Alexandre Gala
About the hotel
Alexandre Hotel Gala, located just 100 meters from the beach in Playa de las Américas, offers spacious air-conditioned rooms with balconies, a desk, and a minibar. The simple yet attractive décor creates a comfortable and inviting atmosphere for guests to unwind. Guests can enjoy the outdoor swimming pool, buffet-style cuisine at the on-site restaurant, and unwind at the pool bar or cocktail bar.
Facilities
- Free WiFi
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Sauna
- Dry cleaning
- Diving
- Games room
- Barber/beauty shop
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Very good
Staff
Liked: The lady that cleaned our room daily was so nice and always did a great job, such a sweet lady. The staff that worked on reception were also very nice and helpful
Disliked: Some of the bar staff could be more efficient
Disliked: Food could have been better, and hotter
Liked: Reception very friendly
Disliked: There is a lot of food variety, but quality is just very average. Also, it’s a buffet, but guests are so terrible they waste so much food, they take so much and leave it all on their plate, like insane quantities of food. I think guests should get fined or something for throwing away this much food
Damp & noisy rooms
Liked: Negatives-Terrible noise pollution from nearby pubs & clubs until 5am. Our rooms 333 & 334 suffered damp bedding due to faulty air conditioning throughout our stay this also caused a musty smell and black mold was present around the unit and our room especially the bathroom-We quickly became ill. Some reception staff are quite rude and dismissive and don’t want to help resolve the issues, denying or using excuses for any issues we faced instead of trying to rectify them. The exception being Javier & Ekaterina who had good customer service & tried to help me resolve the issues I was facing even though they couldn’t. The bar staff are extremely rude and the quality of drinks and snacks is poor. We preferred a short walk to Dialprix Paradero supermarket to buy our drinks and snacks. They even have a deli for sandwiches, boxed salads & coffees Positives-the cleaning staff are fantastic and do a great job. The breakfast included with our stay was decent, and the catering staff were brilliant with my son’s coeliac and wheat allergy making sure he always had pancakes or omelette made fresh and free from contamination. The area around the hotel is quite grimy and feels unsafe. We were also warned by local shops to be cautious in this area. Overall- it wouldn’t be a hotel or area I would revisit, however a short trip to los Cristianos or Costa Adeje & you get a much nicer impression of Tenerife
Amazing hotel
Liked: Just back from this hotel. We had the most amazing stay the staff were wonderful all the staff were so friendly and always made an effort to talk to us and our child and I mean ALL staff, bar, cleaners, maintenence, restaurant, receptionist! The hotel is clean and tidy, no long ques for anything, lots of food options, lots of drink options too. The entertainment and animation team was amazing, special shout out to nadir on the animation team, super kind and made our little one so confident joining in the songs and dances. We have been so sad leaving this hotel the most amazing holiday! Would 100% reccomend!
Family holiday
Liked: Food average hotel very clean enjoyed holiday only downside for me was the card who had to take every where with you for drinks and around pool bar and at lunch and dinner it looked like they were checking up on what you have had
Good to know
Personal checks are not accepted as a method of payment.
Please note a deposit must be paid for the mini-bar on arrival.
Children are considered as up to 12 years old.
Please note that the access to the SPA only allowed to people over 16 years of age.
A deposit may be required at the property.
Alexandre Gala compared with other hotels in Tenerife
Based on guest scores and reviews for 37 places to stay in Tenerife. Distances as the crow flies.
- its score; the average in Tenerife is 8.6
- 8.0
- guest reviews
- 3,115
- from the centre of Tenerife
- 27 km
What’s near Alexandre Gala
Distances from the hotel as the crow flies.
- Tenerife South Airport (TFS) 16 km
Frequently asked questions about Alexandre Gala
What are the check-in and check-out times at Alexandre Gala?
check-out is until 12:00.
How far is Alexandre Gala from the centre of Tenerife?
About 27 km from the centre of Tenerife, as the crow flies.
