Gran Meliá Palacio de Isora Resort & Spa
About the hotel
Luxurious Oceanfront Escape
Infinity Pool & Direct Beach Access - Enjoy the large salt-water infinity pool with a hydromassage area and direct access to the beach and natural seawater swimming pools.
Culinary Delights & Red Level for Families - Indulge in diverse dining options from Mediterranean to Japanese, and benefit from the exclusive Red Level for Families service providing access to the Family Lounge and private breakfast area.
Wellness & Recreation Galore - Unwind at the thermal circuit in the spa, stay active with tennis and paddle courts, or relax at one of the three freshwater swimming pools, including an adults-only pool and a children's pool with a slide and miniclub.
Experience unparalleled luxury at Gran Melia Palacio de Isora Resort & Spa. Book now for a memorable stay!
Facilities
- Free WiFi
- Parking
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
- Garden
- Pets allowed
- Hiking
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Diving
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Fabulous
V expensive. 4th time we have been but the food was worse and awful. Staff were amazing
Liked: Hotel is v comfortable and staff fantastic
Disliked: Food was awful, no sun loungers available after 8am, and no access to the restaurants
It is a decent hotel for a 4-star property, but the level of service does not meet 5-star standards. The price does not
Liked: I appreciated some members of the staff who took their responsibilities seriously and carried out their duties conscientiously. Adolfo, Larissa, Barbara, gays from the pool, for example, was one of them. I really enjoyed the variety of food at the buffet restaurant, which made up for many of the inconveniences. When the pool heating was finally switched on during the last three days of our stay, we particularly enjoyed the Saturday pool party.
Disliked: What I did not like was that we were initially checked into a room with an absolutely terrible smell — it was genuinely unbearable. We were then moved to another room, but unfortunately, there were ants there, coming out from behind the headboard of the bed. The housekeeping service was very careless. They threw away items I needed, including parts of my toothbrush. Sometimes they left dirty cleaning cloths behind, sometimes they left all the cups in the room dirty, and on other occasions, they entered the room even when the “Do Not Disturb” sign was hanging on the door. The hotel itself is beautiful, and most of the staff genuinely try their best. However, the overall quality does not justify the price. Every morning, glass bottles were being thrown away outside our window, waking us up far too early. In the evenings, people played padel right outside, making it very difficult to get our child to sleep. The food in the à la carte restaurants was very mediocre overall. The Pangaea restaurant (I may not remember the name correctly) was the only one that really stood out and made up for the shortcomings of the others.
The his was our third visit and we enjoyed our stay. A few things need to change or upgraded as well as better communica
Liked: Clean and tidy. Lovely landscaping. Amazing infinity pool. Great location
Disliked: Rooms are a little dated. Large scale repair works going on, completely shutting off the oasis restaurant, the main outside bar next to oasis and the ice cream shack. This should have been made known to the visiting guests before works started. There was also a large wedding which closed down the Italian restaurant and the sunset area, one of the main plus points of the hotel. There should be a separate area for wedding parties that doesn’t interfere with other guests.
Liked: Great hotel! It is very close to the beach and the food is perfect. Daily activities were interesting, we did yoga/pilates every morning.
Disliked: Some staff don't speak english at all, but we managed
Beautiful. Will be coming again!
Liked: It was so beautiful, pictures / videos don’t do the place any justice. We loved everything especially the warm kids pool
Disliked: Just the communication on arrival. Oasis bar was closed and that was one of the main locations which meant no ice cream during the day for my daughter.
Liked: This was one of the best hotels where I ever stayed at. Amazing service, clean saltwater pools, comfortable sunbeds, and delicious restaurants. We got an amazing suite for our stay, with a balcony overlooking the sea, a huge bed, a living room, a kitchen, and a bathtub. Also when we arrived and on the day of checkout we received a champagne and fruits as a welcome gift, it was super nice! The restaurant has a changing menu every night, also they can fry your fish or meat in front of you, which was extremely delicious. Thank you for this amazing vacation, I would love to come back!
Disliked: - No internet on TV! It wasn't possible to watch YouTube or Netflix. Only Spanish TV. - Not adults only, splashes and crying in the swimming pool - Dirty staircase, but the hotel is huge, so it was probably difficult to maintain cleaning everywhere
Good to know
When traveling with dogs, please note that an extra charge of €80 per dog, per night applies. Maximum 2 dogs per room.
Please note that guests must present the credit card used to make the reservation on arrival.
When booking more than 9 rooms, different policies and additional supplements may apply.When booking half board, note that drinks are not included.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Gran Meliá Palacio de Isora Resort & Spa compared with other hotels in Tenerife
Based on guest scores and reviews for 37 places to stay in Tenerife. Distances as the crow flies.
- by guest reviews in Tenerife
- 12th of 37
- its score; the average in Tenerife is 8.6
- 8.5
- guest reviews
- 2,188
- from the centre of Tenerife
- 22 km
What’s near Gran Meliá Palacio de Isora Resort & Spa
Distances from the hotel as the crow flies.
- Tenerife South Airport (TFS) 31 km
Frequently asked questions about Gran Meliá Palacio de Isora Resort & Spa
What are the check-in and check-out times at Gran Meliá Palacio de Isora Resort & Spa?
check-out is until 12:00.
Does Gran Meliá Palacio de Isora Resort & Spa have parking?
According to the hotel: parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Gran Meliá Palacio de Isora Resort & Spa?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
Does Gran Meliá Palacio de Isora Resort & Spa have a pool?
According to the hotel: swimming pool.
How far is Gran Meliá Palacio de Isora Resort & Spa from the centre of Tenerife?
About 22 km from the centre of Tenerife, as the crow flies.
