Ona el Marqués
About the hotel
Luxurious Amenities
The Ona el Marques in Puerto de Santiago boasts a shared swimming pool, an on-site restaurant serving delicious meals, and a bar with a tempting cocktail menu. Guests can also enjoy a children’s playground, a games room with table tennis and billiards, and a shared lounge area.
Comfortable Accommodation
Each accommodation at Ona el Marques is equipped with air conditioning, a cozy living area with a flat-screen TV, and a well-equipped kitchen featuring modern appliances. The property ensures a comfortable stay with attention to every detail.
Convenient Location
Located just a short distance from Arena Beach and Los Gigantes Port, Ona el Marques offers easy access to various shops, restaurants, and bars. With Tenerife South Airport being 45 km away, the hotel provides a convenient base for exploring the beautiful surroundings.
Ready to experience luxury and convenience at Ona el Marques? Book your stay now!
Facilities
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Restaurant
- Heating
- Family rooms
- Lift / Elevator
- Bar
- Car hire
- Table tennis
- Billiards
- Non-smoking throughout
- Outdoor pool
- Sun terrace
- Shared lounge/TV area
- Shuttle service (additional charge)
- Snack bar
- Shuttle service
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Sanitized tableware & silverware
- Invoice provided
- Physical distancing in dining areas
Check-in and check-out
- Check-out
- until 10:00
Guest reviews
Fabulous
Los Gigantes.. perfection
Liked: Ona El Margues was a very good location... ideal for taxi.. local bus.. coach transfers for trips and close to excellent restaurants. Pool area had lots of beds.. very clean.. restaurant/bar area very good and food very good and not expensive.. staff so friendly especially Walter who is a very genuine nice guy who cares... Lidle 5 mins walk. Lovely boarda walk along coast close by.. 25 mins brings u to a lovely beach which is lifeguard manned and close to very nice beach restaurant.. Neptune.. 5 mins down the hill is El Meson family run restaurant with the one and only Domingo u have to experience this place.. amazing food and people and very reasonable but do book as very popular....
Disliked: It is a hilly area so be prepared and it does get easier but taxis for return journey are plentiful.. cheap.. as are the buses...
Amazing place highly recommend
Liked: The staff was very professional and prompt. The apartment location and facility are very good and the view is amazing.
Disliked: Parking is a problem. The streets are full most of the days and you need to circle around to find a spot.
Liked: The location was great, close to restaurants, supermarkets and Los Gigantes harbor & beach. The breakfast was good. A lot space in the apartment.
Clean and friendly
Liked: Good position, clean and bright.
Disliked: Rooms felt dated like they needed some TLC
Fantastic holiday, friendly staff and clean accommodation
Liked: Everything
Disliked: Very clean
The visit that had plenty of positives, but unfortunately felt noticeably different from the experiences we’ve had here
Liked: We’ve been coming here for years and always enjoy our stays. The reception staff, especially Lewis, were incredibly helpful and welcoming, and most of the restaurant staff were amazing too. The rooms are looking tired but they do the job perfectly as we mainly use them for sleeping. The view from the room, however, is absolutely incredible and really makes the stay worthwhile. Overall, a great place that we’re always happy to come back to!
Disliked: You can definitely tell that the hotel is changing, and unfortunately not all of those changes have been positive. Over the years, we’ve noticed more and more people who aren’t staying at the hotel coming in to use the pool, which has made it feel much busier. The food is very basic, and personally we wouldn’t eat in the restaurant other than using the snack menu. Most of the restaurant staff have always been lovely, but unfortunately our experience with one of the newer members of staff, a man with tattoos, wasn’t great. He repeatedly got our order wrong and, when we pointed this out, would pull a face and was quite rude to us. What made it even more disappointing was that he then moved over to the next table, who were Spanish, and was suddenly smiling, friendly and even gave them a free ice cream. We found the difference in treatment quite noticeable and very unprofessional. The lifeguard situation was also disappointing. They often seemed more focused on their phones than paying attention to the pool. On one occasion, one lifeguard left for around 40 minutes while the green flag was still up. We also found that the other lifeguard would ask us to take our floats out around 10 minutes before we were supposed to, and this happened every day. It’s a shame to mention these things because we’ve been coming here for years and have always enjoyed our stays. There are still plenty of positives, especially the helpful reception staff like Louis, most of the restaurant staff, and the incredible views from the rooms. However, we do feel that the hotel has changed quite a lot over time and, unfortunately, not necessarily for the better.
Good to know
There is a free weekly cleaning service. Towels and bed linen are provided.
When booking 7 or more apartments, different policies and additional supplements may apply.
Please note that guests under 21 years old are not allowed to check in without a parent or tutor.
Reception times are limited. Please contact the property before the arrival.
The minimum age to stay at the resort is 21 years old. Minors under 21 years of age will be admitted as long as there is someone in the group who is over 21 years of age and takes care of the rest.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Ona el Marqués compared with other hotels in Tenerife
Based on guest scores and reviews for 37 places to stay in Tenerife. Distances as the crow flies.
- its score; the average in Tenerife is 8.6
- 8.5
- guest reviews
- 4,162
- from the centre of Tenerife
- 21 km
What’s near Ona el Marqués
Distances from the hotel as the crow flies.
- Tenerife South Airport (TFS) 34 km
Frequently asked questions about Ona el Marqués
What are the check-in and check-out times at Ona el Marqués?
check-out is until 10:00.
Does Ona el Marqués have parking?
According to the hotel: parking, free parking. Ask the hotel whether you need to book it and whether there is a charge.
Does Ona el Marqués have a pool?
According to the hotel: swimming pool, outdoor pool.
How far is Ona el Marqués from the centre of Tenerife?
About 21 km from the centre of Tenerife, as the crow flies.
