Ona Pearly Grey
About the hotel
Stunning Views and Luxurious Amenities
Outdoor Pool and Sun Terrace
Enjoy breathtaking views of the Atlantic Ocean and La Gomera Island while lounging by the outdoor pool or soaking up the sun on the terrace.
State-of-the-Art Gym and Relaxation
Keep up with your fitness routine at the well-equipped gym and unwind with a rejuvenating massage before indulging in a delicious dinner.
Elegant Apartments with Open-Plan Design
Experience luxury and comfort in the elegantly decorated apartments and studios, complete with fully equipped kitchens for a homely touch.
Ready to experience a blend of luxury and relaxation at Pearly Grey Ocean Club Apartments & Suites? Book your stay now for an unforgettable getaway!
Facilities
- Free WiFi
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Terrace
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Facilities for disabled guests
- Car hire
- Packed lunches
- Table tennis
- Currency exchange
- Bowling
- Non-smoking throughout
- Outdoor pool
- Sun terrace
- Designated smoking area
- Wheelchair accessible
- Kid meals
- Snack bar
- Toilet with grab rails
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
Check-in and check-out
- Check-out
- until 10:00
Guest reviews
Fabulous
Liked: The hotel is in a wonderful location, with delicious food, an ideal swimming pool, excellent bar service, and an amazing staff. Everything was perfect!
Disliked: It was noisy in the evenings due to live entertainment and the bar being open until 11 PM. There was also no air conditioning in the room.
Liked: We had an absolutely amazing stay at Ona Pearly Grey! We were lucky enough to get what was probably the most beautiful room on the island, with a breathtaking ocean view. I have honestly never stayed in a room like it before! The staff were incredibly kind and helpful, especially Priscilla, who went out of her way to make our stay special. We also loved the thoughtful gesture of having our breakfast card brought directly to our apartment. It’s the little things that make a big difference! We couldn’t have asked for a better experience and would absolutely love to come back. Highly recommended! ❤️
Relaxing family break, we will definately be back!
Liked: We throughly enjoyed our stay and time at The Pearly Grey. Came as a family of 3 (child 13) and we all really enjoyed the pool and apartment. So relaxing and just what we needed. We stayed half board and breakfasts were really good. For dinners we really enjoyed the salads and breads on offer. Although limited for the mains, we did always manage to find something. Paid for our drinks which we found to be reasonably priced. We stayed in a seafront suite and the apartment was spacious and clean on arrival, the view over the rocks and ocean was stunning! Air conditioning is provided in the suites also. Sofa bed was comfortable and main bedroom bed was also adequate.
Disliked: Would be good to have some shaded areas outside the restaurant for dinner as no air conditioning inside. No bedding was provided for sofa bed, only one sheet and had to request more pillows as we all like to have two each. Our shower leaked so had to request extra floor towels - the shower needs a needs a new seal and mastic.
Will not be returning
Liked: Location of the property is stunning
Disliked: We have stayed at this hotel before 2 years ago and it was amazing our room/staff/food so we booked again thinking we were going to get the same but we were so disappointed. Room was not what we booked, the room wasn’t that clean and the staff hardly spoke to us, where as before reception staff were super friendly every time you walked through the door. Bar staff were really nice though but they were people we had met before on our previous trip. Food wise was ridiculous we booked a self catering holiday yet the hotel was functioning as though it was an all inclusive!!! Buffet food!!! I want to be able to choose what I eat and not have it all laid out ready and then you choose from the few options they have. Same with the bar couldn’t get the drinks we wanted as again set menu for the drinks!! No real entertainment on at night. They do a set for an hour then that’s it. The pool was lovely and clean so that was nice but honestly not the same vibe at the hotel and it’s a shame because it was lovely before. Our room situation was a bit of a joke to be fare I booked a room stating a double bed, 2 singles and a sofa bed we got 2 single beds and there was 3 of us, my husband had to sleep on the sofa bed which was absolutely filthy all stained and everything!! Went to reception and they said there was nothing they could do so yeah super helpful!!! What we should have been offered was a clean of the couch and a refund of some sort because spending quite a bit of money to stay at your hotel you expect at the very least a bed!!!
Great staff. Lovely food, communal area and location
Liked: The location is perfect the staff are very helpful and the communal areas were lovely.
Disliked: For the price the bedroom was fine. I had no complaints apart from no air conditioning. Which it didn’t say it had I just hadnt noticed that it didn’t when I booked.
Overall, it was a very poor experience. The property itself was acceptable, but the lack of customer service, cleanlines
Liked: The entrance and overall property were okay, but unfortunately, the customer service, particularly at the reception area, was very poor. There was no air conditioning in the property, which made the rooms uncomfortably warm. The fan in my room (213) was also very noisy, and despite reporting this to the staff, my concern was not properly addressed. My children’s room (301) also had cockroaches on our first night. The staff had to use insect spray in the room, which left an unpleasant smell and made the experience even more uncomfortable. We were informed that the rooms would be cleaned every three days. However, during our seven-day stay, my room was only cleaned once. This was disappointing, especially considering the length of our stay. Overall, it was a very poor experience. The property itself was acceptable, but the lack of customer service, cleanliness, poor response to complaints, lack of air conditioning, and pest issues significantly affected our stay. I would not recommend this property based on my experience.
Disliked: The entrance and overall property were okay, but unfortunately, the customer service, particularly at the reception area, was very poor. There was no air conditioning in the property, which made the rooms uncomfortably warm. The fan in my room (213) was also very noisy, and despite reporting this to the staff, my concern was not properly addressed. My children’s room (301) also had cockroaches on our first night. The staff had to use insect spray in the room, which left an unpleasant smell and made the experience even more uncomfortable. We were informed that the rooms would be cleaned every three days. However, during our seven-day stay, my room was only cleaned once. This was disappointing, especially considering the length of our stay. Overall, it was a very poor experience. The property itself was acceptable, but the lack of customer service, cleanliness, poor response to complaints, lack of air conditioning, and pest issues significantly affected our stay. I would not recommend this property based on my experience.
Good to know
Please note that the minimum Age: 23 years.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Ona Pearly Grey compared with other hotels in Tenerife
Based on guest scores and reviews for 37 places to stay in Tenerife. Distances as the crow flies.
- by guest reviews in Tenerife
- 16th of 37
- its score; the average in Tenerife is 8.6
- 8.6
- guest reviews
- 1,525
- from the centre of Tenerife
- 24 km
What’s near Ona Pearly Grey
Distances from the hotel as the crow flies.
- Tenerife South Airport (TFS) 23 km
Frequently asked questions about Ona Pearly Grey
What are the check-in and check-out times at Ona Pearly Grey?
check-out is until 10:00.
Does Ona Pearly Grey have a pool?
According to the hotel: swimming pool, outdoor pool.
How far is Ona Pearly Grey from the centre of Tenerife?
About 24 km from the centre of Tenerife, as the crow flies.
