The Coal Exchange Hotel
About the hotel
Convenient Amenities for a Relaxing Stay
Experience convenience with complimentary wireless internet, concierge services, and access to a nearby fitness facility. Enjoy a delicious meal at the on-site restaurant and unwind with a drink at the cozy bar/lounge.
Comfortable Accommodations and Entertainment
Relax in one of the 55 guestrooms equipped with LCD TVs and complimentary wireless internet. Stay entertained with digital programming and pamper yourself with complimentary toiletries in the bathrooms.
Ideal Location for Exploring
Located in Cardiff (Butetown), the hotel is close to popular attractions like Mermaid Quay and Techniquest. With Cardiff Bay just a 5-minute drive away, explore the best of the city during your stay.
Book your relaxing stay at The Coal Exchange Hotel now for the perfect Cardiff experience!
Facilities
- Elevator
- Safe-deposit box at front desk
- Multilingual staff
- Express check-out
- Smoke-free property
- Free WiFi
- 24-hour front desk
- Luggage storage
- Express check-in/check-out
- Concierge service
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Very good
Avoid during the summer, or during an event
Liked: The hotel doesn’t have any air conditioning, apparently due to its age and historical importance to the Cardiff Bay area it has never been installed, even though theres was a temperature control in the room! So was very uncomfortable during our stay because of the hot temperatures. I asked for a fan but the hotel failed to provide one. The window wouldn’t close so was being disturbed at all times during the evening and mornings, especially as my window was close to the bin area and the staff were emptying the bottle bins from the night before! Overall we didn’t have a great stay so wouldn’t recommend staying here!
Cardiff trip
Liked: Great location and friendly helpful staff. Large comfortable room.
Liked: Very unique hotel with a lot of fascinating history and character. Room was clean and beds were comfortable. We happened to be there on a hot summer day, and there is no air conditioning in the rooms, which would be expected with an older hotel. The rooms were hot, but the hotel staff is very responsive in providing extra fans.
Gorgeous Building
Liked: Gorgeous looking hotel but looking a bit jaded at the edges. Loved the feel of the place though. Loved the Jacuzzi bath to get rid of my aches and pains. Shame no air con but 3 fans did make up a little for that. Lovely building though. The upkeep must cost a fortune.
Liked: Beautiful room in historic building. Excellent location, walkable to the Mermaid Quay area. One downside was that the jacuzzi tub/ shower was not accessible to my elderly parents. There were no handlebars in the tub area.
Liked: Hotel in a lovely spot for the bay.
Good to know
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
A deposit may be required at the property.
The Coal Exchange Hotel compared with other hotels in Cardiff
Based on guest scores and reviews for 200 places to stay in Cardiff. Distances as the crow flies.
- by guest reviews in Cardiff
- 77th of 200
- its score; the average in Cardiff is 9.0
- 8.4
- guest reviews
- 142
- from the centre of Cardiff
- 2 km
What’s near The Coal Exchange Hotel
Distances from the hotel as the crow flies.
- Cardiff Airport (CWL) 14 km
Frequently asked questions about The Coal Exchange Hotel
What are the check-in and check-out times at The Coal Exchange Hotel?
Check-out is until 11:00.
How far is The Coal Exchange Hotel from the centre of Cardiff?
About 2 km from the centre of Cardiff, as the crow flies.
