WiseStay
About the hotel
Luxurious Accommodation
WiseStay, nestled in Cardiff near iconic landmarks like Cardiff Castle and Principality Stadium, offers a luxurious stay with well-equipped rooms featuring modern amenities like TV and private bathrooms.
Convenient Location
Situated just 7.8 km from Cardiff Bay, this guest house is a perfect choice for travelers interested in exploring the city's popular attractions such as St David's Hall and Cardiff University.
Family-Friendly
With spacious family rooms, WiseStay ensures a comfortable stay for guests traveling with loved ones. Plus, enjoy the convenience of free WiFi during your stay.
Experience the best of Cardiff at WiseStay - Book your stay now!
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Heating
- Family rooms
- Luggage storage
- Non-smoking throughout
- Private check-in/check-out
- Street parking
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- CCTV outside property
- CCTV in common areas
Check-in and check-out
- Check-out
- until 10:00
Guest reviews
Very good
Great value for money
Liked: Location, cleanness, simple to check in and check out
Disliked: N/A
Satisfactory and would stay again
Liked: Good location, very central, good value for money, clean, comfortable and friendy helpful staff
Disliked: Bathroom needed some shelf space for toiletries
Good location, variable quality
Liked: The location lends itself to exploring the city on foot. Directly opposite the stunning stadium - worth bearing in mind for the next 6 Nations Championship - it also puts the castle, the parks, the shopping arcades and the city centre amenities within easy reach. I did not have time to go down to the bay - and the weather was very much against the idea - but to have done so would have been a useful addition to the visit.
Disliked: You quickly adapt to the fact that water in the room is NOT classed as "drinking water" - provision of filtered water on the ground floor is unlimited and not too much of a chore. However, the shower in the room refused to cooperate with any combination of power, extractor fan ON/OFF, water pressure, temperature setting etc. meaning that a cold shower was the only somewhat less than inviting option. YES, there is a number to contact for "out of hours" assistance, but the fact that the system is beyond the wit of the average resident surely suggests that whatever needed doing is unnecessarily complex and therefore should be corrected. However, as it became apparent that there was a leak somewhere under the shower tray it was perhaps for the best that the temperature issue could not be resolved, since I would have spent longer in the shower with the resulting greater volume of water spillage from the leak. Rather disappointing overall.
Great location
Liked: Central location for the train station and all entertainment facilities including bars and restaurants. Comfortable bed and shower is great once you get the temperature right
Disliked: The shower door kept coming off the runners, easily fixed though, due to being downstairs you heard people coming and going at all hours and they let the front door shut noisily, it is a soft shut but does echo when it closes, unfortunately we had a horrendous storm one day and as the heating is on a set timer that you have no control over you had nowhere to put your wet clothes to dry and had to get into bed to warm up. Maybe a small heater and clothes maid for future reference.
Really good. Great location, simple and clean
Liked: Easy access yet secure, no stress with checking in or process receiving PIN codes. During the minimum interaction I had with staff coming and going from the building they were pleasant and friendly. Would recommend. Simple, clean and secure. All you need for a quick stay in the city.
Disliked: I mentioned to staff on day of my check out, the left window handle (room 10) is broken off. I tried to open the window and it was loose already, came off right away into my hand. I managed after a minute or two of trying to get it back on to lock the window at least, and as mentioned I did inform staff. Not a criticism as such but meant I had to report it to ensure staff were aware it was broken before my stay clearly.
Great hotel but change the code system
Liked: Hotel was clean and staff friendly, the bed was reeeeeaaaallly comfortable and the room cosy. Filtered hot, tempered and cold water available for free with instant coffee and tea next to the microwave.
Disliked: We were given a code by email, this code opens the front door of the hotel, and the room door. We were notified by email 2 hours later in another email that our code had changed. We tried our old code for 5 minutes before we thought of checking our emails... What if we had forgotten our phones in our room? We would have been stuck outside.
Good to know
Please note that guests arriving after our check-in time (18:00) will have to self check-in with a pin-coded entry system.
Please note, children under the age of 7 are not permitted to use the top bunk in rooms with bunk beds due to health and safety legislation.
Please note that guests will be sent a payment link once the booking is confirmed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
WiseStay compared with other hotels in Cardiff
Based on guest scores and reviews for 200 places to stay in Cardiff. Distances as the crow flies.
- by guest reviews in Cardiff
- 23rd of 200
- its score; the average in Cardiff is 9.0
- 8.2
- guest reviews
- 2,879
- from the centre of Cardiff
- 600 m
What’s near WiseStay
Distances from the hotel as the crow flies.
- Cardiff Airport (CWL) 14 km
Frequently asked questions about WiseStay
What are the check-in and check-out times at WiseStay?
Check-out is until 10:00.
Does WiseStay have parking?
According to the hotel: parking, street parking. Ask the hotel whether you need to book it and whether there is a charge.
How far is WiseStay from the centre of Cardiff?
About 600 m from the centre of Cardiff, as the crow flies.
