Mama Shelter Paris East





About the hotel
Ultramodern Guest Rooms with Smart TV
Experience the epitome of style and comfort in the heart of Paris with our ultramodern guest rooms equipped with smart TVs and free Wi-Fi. Each room boasts air conditioning, a hairdryer, and luxurious amenities in the private bathrooms.
Delicious Dining Options
Indulge in traditional French cuisine at our brasserie-style restaurant or savor mouthwatering pizzas at the pizzeria. Unwind with cocktails at the trendy bar and start your day right with a delicious buffet breakfast every morning.
Entertainment and Convenience
Enjoy a fun-filled stay with our amusement area featuring table football and explore unique finds at our gift shop. Located near the vibrant La Flèche d’Or music venue and the convenient Alexandre Dumas Metro Station, Mama Shelter ensures a memorable Parisian experience.
Book now and elevate your Paris getaway at Mama Shelter!
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Table tennis
- Billiards
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Designated smoking area
- Accessible parking
- Parking garage
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Very good
Liked: LOCATION, RESTAURANT
Disliked: THE ROOM IS SMALL COULD NOT PULL A CHAIR OUT TO SIT. OTHER GUESTS WERE PAYING LESS AND HAD LARGER ROOM
Liked: Friendly staff, nice restaurants
Disliked: 1 elevator out of use, the ''working'' one had some troubles and was very slow
The right hotel at the right time. Friendly staff
Liked: Good value for the money. Rooms are small but very well equipped.
Disliked: Beds, lumpy mattresses.
Liked: The beds were comfortable and clean
Disliked: We couldn’t sleep as they is an incredibly loud DJ until 2am. We saw a mouse in the restaurant
Despite initial doubts about its distance from main attractions, the stay was highlighted by a clean, comfortable room a
Liked: The room was small but ok. Everything was clean and the bed was comfortable. At first we were not sure about the location since it seems a little far away from the main attractions, but in the end we loved the neighborhood a lot. Across the street is an amazing bakery, right beside it delicious pizza and a little bit further down the street a very nice cafe with wonderful music.
Poorly Managed, Bugs in Room
Disliked: Our stay began with mixed experiences from Staff. Some were friendly, some not so friendly. I found the hotel low value, at 250 EUR per night after the upgrade we had no breakfast or amenities included. No cups in the room, no cutlery or Kettle. Everything was upon request. When we found what looked like 5 German Cockroaches in our room on the evening of the 4th Night with Mamashelter, we approached the desk the next day to resolve the issue. They offered a room change, with no apology to me personally. The woman at the desk simply looked shocked, and didn't seem to believe me. She asked for the evidence, which is promptly sent via email for inspection. Whilst I was working, my wife and daughter were assisted with the room change. Upon my return, I asked if they would be able to offer us any compensation for the issue. A discussion with the manager took place, and 40 EUR was offered as a discount for a stay of 5 nights valued at 1250 EUR. I felt this offer was not proportional to the issue, and I asked for a refund for the night that was affected by the bugs. I was told this was not possible, because the booking was made through booking.com. I mentioned that they had already increased the price by 200 EUR to accommodate my daughter. More discussions with the manager took place behind closed doors, and I was offered a refund of my room upgrade. I accepted this offer, and found out later that it only included the first 4 nights of our stay, after paying and reviewing the invoice. I have little faith in the management of this hotel after this experience. I had to negotiate extensively with staff for a minor refund. With seemingly no understanding by the staff that this is one of the worst things you can encounter as a hotel guest. A high price was charged for a poor service. We were not looked after, or made to feel particularly welcome. And the issue we presented to the team was not taken seriously. I could not recommend any Mamashelter after this experi
Good to know
Children under 18 years of age must be accompanied by an adult.
When booking 9 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Mama Shelter Paris East compared with other hotels in Paris
Based on guest scores and reviews for 200 places to stay in Paris. Distances as the crow flies.
- its score; the average in Paris is 8.6
- 8.2
- guest reviews
- 2,616
- from the centre of Paris
- 3.7 km
What’s near Mama Shelter Paris East
Distances from the hotel as the crow flies.
- Paris Orly Airport (ORY) 15 km
Frequently asked questions about Mama Shelter Paris East
What are the check-in and check-out times at Mama Shelter Paris East?
Check-out is until 12:00.
Does Mama Shelter Paris East have parking?
According to the hotel: parking, private parking, accessible parking, parking garage. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at Mama Shelter Paris East?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is Mama Shelter Paris East from the centre of Paris?
About 3.7 km from the centre of Paris, as the crow flies.
Other hotels in Paris
Hôtel des Arts Montmartre★★★★9.6 ExceptionalSee prices
B&B HOTEL Paris 17 Batignolles★★★8.1 Very goodSee prices
Hôtel de Roubaix★★9.0 ExceptionalSee prices
Hôtel Saint-Pétersbourg Opéra & Spa★★★★8.8 FabulousSee prices
Hotel Bleu de Grenelle - Tour Eiffel★★★★9.4 ExceptionalSee prices
Appart'City Confort Paris Clichy - Mairie★★★8.8 FabulousSee prices