Eleana Apartments





About the hotel
Hotel Eleana boasts a prime location just 200 meters from Hersonissos center, offering a serene garden and charming terrace. Modern Comforts include free WiFi and a convenient paid airport shuttle, ensuring a seamless stay. Relaxing Retreat awaits in each unit with a private bathroom for added convenience. For essentials, a minimarket is conveniently located on-site. Explore nearby attractions such as Limenas Hersonissou Beach and Sarandaris Cape Beach before returning to this cozy retreat. Book your stay at Hotel Eleana for a memorable getaway.
Facilities
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Terrace
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Water park
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Airport pick up
- Beach
- Shuttle service
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Fabulous
Liked: Maria is an amazing host. Our room had everything we needed for a comfortable stay: a fridge, kettle, hair dryer, iron, air conditioner, etc. There is a laundry area, and you can use it whenever you want. Maria treated us to wine, oil, rakia, and grapes. There is a supermarket near the hotel where you can buy everything you need. Lidl is 15 minutes away, and the sea is just 10 minutes away. I highly recommend this place!
Disliked: Some neighbors were noisy.
Liked: I had a pleasant stay at Eleana Apartments. The location is very convenient, the service was good, and everything met my expectations for the price. Overall, a nice experience and good value for money.
Great location, make sure you check what is included despite what the listing may show
Liked: Maria the host is wonderful, the location is good and offers good access to most places, if you like nightlife activities then it is great as it is a 5 minute walk away but if you don’t like nightlife it is also good as it is far away enough to stay quiet with good selection of shops and eating places
Disliked: The garden area is very untidy with mosquitoes/ midges in abundance, shower tray leaks and very little water pressure, no kettle yet loads of coffee and tea bags and most annoying is despite booking.com listed facilities and inclusions of air conditioning for this property, you will be charged (payment must be in cash) an additional €5 per day to use the air conditioner, there are no fans in the rooms as an alternative, I did share multiple screenshots evidencing air conditioning being included but sadly was told to pay or they will switch the air conditioning off. To be clear, it is not so much the requested cash payment but the principle of charging customers for a facility that was clearly listed as included. Just to be clear, i was not demanding, i asked for two irons as the ones that were provided were filthy and staining the clothes, the ironing board was broken hence why a working one was requested. The garden dearest Maria was because you originally said i would be permitted to check in early and you changed your mind three times and kept asking me to come back, i did not realise the token biscuit / sweet was a cure for the swarms of mosquitos and for the three times i was asked to return to check in. The air conditioning is NOT known to all your customers as i clearly showed you the screenshots from booking.com and all said air con was included, to tell a customer pay in cash or i turn off the aircon when the temperature was in the high 30 degrees and you provided no fans was very poor customer service and a shame. i left an honest review and told only the truth. I tried to resolve the issues with you and gave every opportunity despite you saying you were new to booking.com, I am sorry your felt I was demanding, my expectations were really simple, to receive the services i paid for, be greeted with clean premises and to have a truthful host.
Liked: Very kind host. Clean room and great location. Very good price-quality.
Excellent, i would hope to stay there again
Liked: The property is situated very close to all amenities ie beach,supermarkets, city centre, bus stops. The hostess ( Maria) was polite, courteous, professional and helpful.
Disliked: Nothing, it met all my expectations.
10 za Mariju i hotel Eleana
Liked: All praise for Hotel Eleana! The facility is in a great location. There are two restaurants and two well-equipped markets nearby, and two larger ones nearby. You can reach at least 5 beautiful beaches on foot. The center is nearby. The room, kitchen and bathroom looked exactly like the pictures, everything is clean, renovated and there are enough dishes and utensils for the stay. We really enjoyed it. Marija is an exceptional hostess, kind beyond expectations. We are very grateful for everything she did for us. Also, Crete is beautiful and the people are very kind.I should add - the food in the restaurants is plentiful and excellent.
Disliked: Sve je bilo super
Good to know
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Eleana Apartments compared with other hotels in Hersonissos
Based on guest scores and reviews for 186 places to stay in Hersonissos. Distances as the crow flies.
- by guest reviews in Hersonissos
- 78th of 186
- its score; the average in Hersonissos is 9.1
- 8.5
- guest reviews
- 94
- from the centre of Hersonissos
- 300 m
What’s near Eleana Apartments
Distances from the hotel as the crow flies.
- Heraklion Airport (HER) 19 km
Frequently asked questions about Eleana Apartments
What are the check-in and check-out times at Eleana Apartments?
Check-out is until 11:00.
Are pets allowed at Eleana Apartments?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is Eleana Apartments from the centre of Hersonissos?
About 300 m from the centre of Hersonissos, as the crow flies.
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