Alphabet Apartments - Prins Hendrikkade 10

About the hotel

Terrace with Views

Enjoy stunning views from the terrace at Prins Hendrikkade, the perfect spot for relaxing with a drink or socializing with fellow guests.

Modern Amenities

Experience modern amenities including free WiFi, flat-screen TV, fully equipped kitchen with dishwasher, microwave, and fridge, as well as a private bathroom with walk-in shower and hair dryer.

Convenient Location

Located just a short distance from Erasmus University, Ahoy Rotterdam, and Diergaarde Blijdorp, with easy access to Plaswijckpark and BCN Rotterdam. Book now for a comfortable stay with excellent service.

Facilities

• Free WiFi
• Non-smoking rooms
• Heating
• Terrace
• Pets allowed
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Non-smoking throughout
• Private check-in/check-out
• Airport shuttle (additional charge)
• Airport pick up
• Shuttle service
• Contactless check-in/check-out
• Invoice provided
• Smoke alarms
• CCTV outside property
• CCTV in common areas

Check-in and check-out

Check-out

until 11:00

Guest reviews

• A

  Aniello TortoraItaly

  1

  A Masterclass in Bait-and-Switch, Deceptive Practices, and Terrible Management

  Disliked: If you value your consumer rights, your money, and your peace of mind, avoid Alphabet Apartments at all costs. My one-month stay here was a nightmare of continuous non-performance, gaslighting, and total lack of basic hospitality. Here are the documented facts of my stay: • THE BAIT AND SWITCH: I explicitly booked and paid for a 70 sqm Ground Floor apartment that guaranteed a balcony. Upon arrival, there was no balcony. When confronted, management falsely claimed it was just a "general building amenity." I had to involve Booking.com support, who independently verified my screenshots and confirmed the balcony was indeed on my specific room listing. Instead of taking responsibility, the host retroactively altered the listing to hide their error. • THE COERCED DOWNGRADE: Instead of honoring the contract or offering a refund for the missing amenity, they subjected me to weeks of administrative silence. They wore me down until I had no choice but to accept a massive downgrade to a significantly smaller studio just to access the balcony I had already paid for. • ZERO ACCESSIBILITY & GASLIGHTING: Management was fully informed of my documented disability (Autism/ADHD) and need for predictability. They ignored simple accommodation requests (like an NFC tag for easier access). Later, they fabricated a claim that I wanted to "smoke inside" the apartment simply because I asked for clarification on the building’s standard balcony smoking policy. The continuous stress and manipulation triggered severe autistic burnout. • TERRIBLE OPERATIONS & MAINTENANCE: Despite paying a €150 cleaning fee, the apartment was dirty upon arrival with a damaged sofa and streaked surfaces. The indoor temperature reached an unbearable 27°C, and their "solution" was to tell me to "open the balcony door"—for a unit they knew didn't have one.

  Posted in September 2026

• I

  IlonaUkraine · Couple

  10

  Liked: Stayed here for a month. The apartment was good overall — clean, comfortable, and had everything needed for living. The location was convenient. No major issues during my stay

  Posted in April 2026

• B

  BennajiUnited Kingdom · Solo traveller

  8

  Very good

  Posted in January 2025

• M

  MártonCzechia · Solo traveller

  10

  Exceptional

  Liked: Comfortable and clean room, easy access, amazing location, quiet area. The accommodation was very close to all the modern architecture of Rotterdam

  Disliked: Public transport is a bit hard to access from the place. There are buses nearby, but most of the time you have to walk a lot. There should be a parking space included in the price.

  Posted in November 2024

• N

  NoorNetherlands · Family with young children

  1

  Cleaning was not done well, not able to enter via the code system and kitchen was not fully equipped

  Liked: Location was good. It was pretty well priced. But overall I would not recommend to stay here.

  Disliked: When we arrived, we could not enter our room, the code seemed to work but the door would not open. After receiving a new code and waiting and calling, it still did not work. It took about 45 minutes to figure out that the battery of the device was empty and the door could not open via the code. We were instructed to retrieve the physical key and had to walk through half the building. This took quite a long time, because it was unclear where to find they key. Overall a very frustrating and long process (over an hour) to enter our apartment. After being in the apartment for about 4 days, we found out the oven was not functional. We were cooking and wanted to put our dish in the oven and the oven did not respond to anything (none of the buttons seems to be functioning). I sent a message about this immediately nothing was done to fix this issue (I have sent numerous messages to follow up on this issue). Very inconvenient as we were staying over a month in the appartement. Halfway through our visit we wanted to enter the building and it turns out the device to enter the building (via code) was removed. We called and they told us some type of maintenance was going on. They told us we should be able to enter, as the door was left open. As this building is also used by people who actually live there, the door was of course not open as they have keys and close the door (very understandable as it is not good that everyone can just enter the building). Therefore, we had to call every time we wanted to enter the building or wait for someone to enter or leave. And the apartment was not actually cleaned during the weekly cleaning. The apartment is vacuumed and the bed is made, but none of the surfaces are being cleaned. We stayed for 4 weeks and this was not what they had described beforehand, it was supposed to be a full cleaning. Also, we did not receive new towels after the last cleaning. Luckily, we had brought some of our own, but this is of course a very inconvenient.

  Posted in October 2024

• K

  KofiNetherlands · Solo traveller

  9

  Superb

  Posted in October 2024

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.