DoubleTree by Hilton Rotterdam Centre





About the hotel
Scenic River Views and Modern Design
Experience the charm of MaasHotel Rotterdam Centre with its 'water view' themed rooms and flat-screen TVs offering scenic views over the river.
Convenient Location and Access to City Attractions
Situated at the foot of the iconic Erasmus Bridge, our hotel provides easy access to the city center, tram and metro station, trendy shops on Witte de With street, vibrant nightlife, and museums like the Maritime Museum.
Wellness Club H2O and Gourmet Dining
Indulge in relaxation at Wellness Club H2O with a swimming pool, sauna, steam bath, and rain shower. Start your day with an extensive champagne breakfast buffet at restaurant ‘Aan het Water’, and enjoy all-day dining at the casual yet trendy Bar & Brasserie Water.
Book now to elevate your Rotterdam experience at MaasHotel Rotterdam Centre!
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Sauna
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Accessible parking
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Good
Liked: Location.. nice staff
Disliked: -They do not wash the cups after we use them (i have to wash them myself) -Slippers when required
Rude stuff, Very disappointing experience – misleading information and hidden costs
Liked: Its in the center
Disliked: Very disappointing experience – misleading information and hidden costs This was one of the most disappointing hotel experiences we’ve had in a long time. Honestly, it felt like a scam. We booked DoubleTree by Hilton Rotterdam Centre specifically because Booking.com listed a swimming pool among the hotel facilities and included pictures of it. However, upon arrival, we discovered that the hotel does not actually have a swimming pool. Initially, the staff acted as if they didn’t know why a swimming pool was advertised on their Booking.com page. Eventually, they explained that the pool belongs to a completely separate neighbouring hotel. To use it, we would have to leave our hotel and pay an additional €15 per person. This information is extremely misleading. Nowhere is it clearly explained that the pool is not actually part of the hotel. We specifically chose this hotel because of the swimming pool, so discovering this only after arrival was extremely frustrating. The parking situation was equally disappointing. The hotel advertises parking facilities, but it turns out they don’t have their own parking. We had to use public parking and ended up paying €41. Had we been properly informed, we could have reserved a spot in the exact same public parking garage in advance for just €32. What made things even worse was the staff’s attitude. Instead of acknowledging the misleading information, they initially made us feel as if we were stupid or had misunderstood something. Their communication was rude and dismissive. Also it was a lot of noice in a room from outside and building was vibrating. In all our years of travelling, we haven’t encountered such a misleading experience in a long time, especially in the Netherlands and at a hotel carrying the DoubleTree by Hilton name. For the price charged, we expected transparency, accurate information and basic hospitality. Unfortunately, we received none of these. I would not recommend this hotel.
Liked: I loved the position.
Disliked: How busy breakfast was and how long the queues were for the 2 coffee machines.
An expensive 4 nights with no basic comforts unless you rang and asked
Liked: Front desk staff helpful and friendly
Disliked: Coffee tabs not replaced by housekeeping so had to ask 3 times for coffee tabs for a coffee in the morning and fresh cups Having no shower gel in the shower 2 days in a row. No complimentary water even as Hilton honor members. All of the above solved by ringing housekeeping or reception, but shouldn’t be my job. And finally, no toilet brush. Do not understand this one but seems to be the case in many top hotels.
It's OK, if there are no other options
Liked: The location is great.
Disliked: Overhead shower not working, unable to turn off or adjust the temperature of the AC. Both of these issues were raised with reception at least 3 times, but unfortunately they were not resolved. The room was clean, but not perfectly clean and there was black mold in the shower tray. Some staff was a bit strange to interact with, nothing rude just strange.
Fabulous hotel, would stay again
Liked: Friendly staff, allowed us to check in hours early when we were asking if we could store our bags somewhere until check in as our room was ready. This was so appreciated after a very early start. Comfortable clean room, great view, great location. Nice bathroom. Spotlessly clean. Quiet. Lovely bar.
Disliked: Nothing
Good to know
Please note that the minimum check in age is 18 years. Guests under 18 are not allowed unless accompanied by a parent or guardian.
A deposit may be required at the property.
DoubleTree by Hilton Rotterdam Centre compared with other hotels in Rotterdam
Based on guest scores and reviews for 200 places to stay in Rotterdam. Distances as the crow flies.
- by guest reviews in Rotterdam
- 29th of 200
- its score; the average in Rotterdam is 8.2
- 7.7
- guest reviews
- 6,164
- from the centre of Rotterdam
- 1.3 km
What’s near DoubleTree by Hilton Rotterdam Centre
Distances from the hotel as the crow flies.
- Rotterdam The Hague Airport (RTM) 5.8 km
Frequently asked questions about DoubleTree by Hilton Rotterdam Centre
What are the check-in and check-out times at DoubleTree by Hilton Rotterdam Centre?
Check-out is until 11:00.
Does DoubleTree by Hilton Rotterdam Centre have parking?
According to the hotel: parking, accessible parking. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at DoubleTree by Hilton Rotterdam Centre?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
Does DoubleTree by Hilton Rotterdam Centre have a pool?
According to the hotel: swimming pool.
How far is DoubleTree by Hilton Rotterdam Centre from the centre of Rotterdam?
About 1.3 km from the centre of Rotterdam, as the crow flies.
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