Hotel Firenze Lugano

About the hotel

Historic Building Charm

Hotel Firenze, just a 5-minute drive from Lugano's centre, offers a unique stay in a historic building. Enjoy free Wi-Fi in rooms and breathtaking views of the Lake from the spacious terrace.

Culinary Delights

Indulge in Ticino specialties and international dishes at the on-site restaurant, complemented by refreshing drinks at the bar. Start your day with a delicious breakfast served daily at Hotel Firenze.

Convenient Location

With the closest bus stop only 20 meters away, explore the area effortlessly. Visit the Villa Favorita Museum just 600 meters away or take a leisurely 5-minute walk to the lake shore.

Book your stay at Hotel Firenze now to experience a blend of history, comfort, and convenience.

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Restaurant
• Room service
• Heating
• Terrace
• Pets allowed
• Hiking
• Luggage storage
• Fishing
• Express check-in/check-out
• Cycling
• Bar
• Fax/photocopying
• Tour desk
• Horse riding
• Golf course
• Meeting/banquet facilities
• Canoeing
• Breakfast in the room
• Diving
• Packed lunches
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Designated smoking area
• Accessible parking
• Street parking

Check-in and check-out

Check-out

until 11:00

Guest reviews

• A

  AlessandroItaly

  6

  Nice Old style building, unfortunately unkempt

  Liked: Nice old style building, lake view, a nice terrace for breakfast, lunch or dinner

  Disliked: The property was pretty unkempt, the owner told me that he sold it and the new owner will soon renew it

  Posted in September 2026

• J

  JettonSwitzerland

  1

  hotel del terror

  Disliked: a girl was screaming AIUTA (help) in the middle of the night and I had call the police the door from the street is not always locked so not very safe….

  Posted in September 2026

• S

  safwanUnited Kingdom · Couple

  1

  Very rude racist Swiss staff. Prick charged us extra for no reason.Witheld my passport til I paid

  Liked: Nothing

  Disliked: Everything

  Posted in August 2026

• G

  GillianUnited Kingdom · Couple

  1

  Bad!

  Liked: Nothing!

  Disliked: Not clean - room stank. Towels should have been thrown out years ago. No reception open till after 5pm, the sign said 4pm. Only person we saw, arrived after 8am the next morning, even though breakfast should have been available at 8. We were all packed up and off by that point. Couldn’t wait to get away.

  Posted in August 2026

• A

  AhmedSwitzerland

  2

  Exceptionally bad

  Disliked: The room to be compared to rooms of slums in third world countries

  Posted in August 2026

• S

  SambatriniainaItaly · Couple

  5

  Average

  Liked: We liked the fact that it was uphill with nice view around, very close to a bus stop. It was also really helpful to get the Ticino free ticket, we were able to explore a lot. The receptionist was nice to us, so the staff reception is overall good. In the reviews we have seen that people said it was really dusty and dirty, our towels were fine, and the room was also clean, but the place is clearly old though.

  Disliked: For the price, I would say it was really expensive. With the amenities we got, it should have been cheaper. First of all, the check-in time at 5 pm is too late. I tried to ask through Booking for an earlier check in but did not get any response. We arrived at 4 pm, and we did not expect the reception to be closed, we thought we were scammed and that the hotel was not there anymore because it looks very old. Fortunately, someone came around 4:45 pm to welcome us. A slightly earlier check-in time would be better, or at least please make the reception open for guests to not be stranded outside. The furnitures are really basic, we did not have a meal plan (breakfast), so it would have been great if they have a kettle, and a small fridge for the price we paid, especially as the weather is really hot in summer and we cannot keep any drinks or food to be cool. For the location, although it is very close to a bus stop, it is very far away from shops and restaurants. I think there is only one restaurant close by. So you have to go to the city and take the bus if you want anything.

  Posted in July 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.