Radisson Blu Hotel Zurich Airport

★★★★Zurich Airport, Kloten, ZH, 8058View on map

About the hotel

Luxurious Spa and Dining Indulge in rejuvenating massages and exquisite dining at Filini Restaurant with 24-hour room service available.

Business and Events Host successful meetings with a business center, conference rooms, and ample event space, conveniently located near Zurich Exhibition Centre.

Modern Comforts and Connectivity Relax in stylish guestrooms with LCD TVs, complimentary Wi-Fi, and wired internet, just a short distance from Zurich Airport.

Experience convenience, luxury, and sophistication at Radisson Blu Hotel Zurich Airport.

Facilities

  • Parking
  • Restaurant
  • Pets allowed
  • Room service
  • Meeting/banquet facilities
  • Bar
  • 24-hour front desk
  • Sauna
  • Fitness centre
  • Terrace
  • Non-smoking rooms
  • Business centre
  • Laundry
  • Dry cleaning
  • Facilities for disabled guests
  • Family rooms
  • Breakfast in the room
  • Ironing service
  • Internet services
  • Lift
  • Express check-in/check-out
  • Safety deposit box
  • Massage
  • Soundproof rooms
  • Packed lunches
  • Car hire
  • Heating
  • Fax/photocopying
  • Luggage storage
  • WiFi

Check-in and check-out

Check-out
until 12:00

Guest reviews

  • johnpasswater
    4

    Radisson GRAY

    Liked: This would be a very nice conveniently located hotel that is spoiled by the absence of any normal lighting. From the lobby to the rooms one can barely see. This coupled with the gray tones and absence of color make for a very dismal experience. The staff was nice and what we could see of the facility was clean, but turn on some lights!

    Posted in

  • U748SSmonicawCouples
    2

    Poor customer service and failure to respond

    Liked: I have stayed at Radisson Blu Zurich Airport previously – it is an ok hotel for an airport stopover. This time I booked two nights. I did not end up staying, but want to share my experience because it says so much about the hotel’s approach to customer service. I had two prepaid, non-refundable room bookings. Then my flights through the Middle East were cancelled (for obvious reasons). The hotel refused any refund, which they had a right to do. I was then able to re-book a new flight and contacted the hotel in good faith to request a change of dates rather than a cancellation. The hotel’s response was ‘sure’, but to do this via the online agent I used to book the room. So I did. The online agent confirmed there was availability and called to confirm. The hotel did not answer the call. The agent then sent a formal request to the hotel, asking for a response within 48 hours. I also followed up directly with the hotel. The hotel replied that the team would ‘do its best to assign the room to you according to your preferences’. The hotel then failed to respond within the 48 hour timeframe. From that point, the situation became increasingly frustrating. I contacted Radisson Customer Care. This did not help at all, flipping from offering a change at a much higher price (and for one booking only) - to asking for proof of cancellation, and ultimately redirecting me back to the online agent despite the agent already having done all they could, and all they needed to. And all though this, I kept receiving ‘we cant wait to welcome you’ messages from the hotel. The whole process dragged over three weeks. The hotel and its customer service showed a lack of clear, consistent communication and ownership. The process required multiple follow-ups, involved shifting positions, and ultimately resulted in no resolution. The final response from Radisson Blu was simply disingenuous - 'As the reservation remains prepaid and non-refundable, there are therefore no further modifications that can be processed from our side.' Which is simply untrue. Clear and consistent customer service is just as important as the stay itself, and in this case it was poorly lacking. I won't be using Radisson again.

    Posted in

  • FrequentTraveller034Couples
    8

    Convenient, but expensive

    Liked: We chose this hotel because of its walking distance from the terminal at Zürich Airport. Other than its convenience, nothing truly special, in fact, a bit sterile looking. Staff were friendly. But the hotel is expensive for the basic type room available and this does not even include breakfast! However, I would stay here again if I had an early morning flight, as was our case.

    Posted in

  • zoranc314Business
    4

    No comment

    Liked: entered the hotel restaurant at 6 pm and I was the 3rd person in the restaurant. my food arrived at 18:50, when I asked why it was so late, the waitress told me that there were many orders, but when I arrived there was no one there. ok the food was brought to me, I think the hotel maid would have prepared it better. Hotel, desperate.

    Posted in

  • purplefeeFamily
    8

    Perfect emplacement pour l’aéroport

    Liked: Very nice hotel very practical for the airport. But disappointing that there is no porter service to help with luggage to the room. With a hotel of this standard, one would expect this.

    Posted in

  • markjU4506FFBusiness
    10

    Just the ticket

    Liked: Amazing hotel good size rooms and very close to airport. Everything you need when travelling

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Contactless check-out is available.

A deposit may be required at the property.

Radisson Blu Hotel Zurich Airport compared with other hotels in Zurich

Based on guest scores and reviews for 200 places to stay in Zurich. Distances as the crow flies.

guest reviews
370
from the centre of Zurich
8.6 km

What’s near Radisson Blu Hotel Zurich Airport

Distances from the hotel as the crow flies.

  • Zurich Airport (ZRH) 1.7 km

Frequently asked questions about Radisson Blu Hotel Zurich Airport

What are the check-in and check-out times at Radisson Blu Hotel Zurich Airport?

Check-out is until 12:00.

Does Radisson Blu Hotel Zurich Airport have parking?

According to the hotel: parking. Ask the hotel whether you need to book it and whether there is a charge.

Are pets allowed at Radisson Blu Hotel Zurich Airport?

Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.

How far is Radisson Blu Hotel Zurich Airport from the centre of Zurich?

About 8.6 km from the centre of Zurich, as the crow flies.