Best Western Plough and Harrow Hotel

About the hotel

Historic Charm and Modern Comforts

Elegant Rooms with Home-Cooked Food

Indulge in spacious, traditionally decorated rooms with garden views, flat-screen TV, and complimentary toiletries. Enjoy a hearty breakfast at The Terrace Restaurant featuring local and regional products.

Convenient Dining Options

Partnering with Deliveroo, Uber Eats, and Just Eat, we offer a diverse range of restaurant options delivered straight to your room or any of our cozy dining areas. From Birmingham Curry to Domino's Pizza, savor your favorites with complimentary cutlery and condiments.

Ideal Location for Business and Leisure

Located just a mile from Birmingham city centre, our hotel is perfect for both business and leisure travelers. With on-site parking and close proximity to major attractions like the International Convention Centre, make your stay memorable at Best Western Plough and Harrow Hotel.

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• 24-hour front desk
• Room service
• Business center
• Heating
• Terrace
• Family rooms
• Garden
• Laundry
• Luggage storage
• Safety deposit box
• Bar
• Fax/photocopying
• Golf course
• Facilities for disabled guests
• Ironing service
• Meeting/banquet facilities
• Dry cleaning
• Non-smoking throughout
• Private parking
• Daily housekeeping
• Designated smoking area
• Accessible parking
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Kid meals
• Toilet with grab rails

Check-in and check-out

Check-out

until 11:00

Guest reviews

• S

  SusanUnited Kingdom

  8

  Been before and good central place to stay on outskirts of town and with car parking

  Liked: Proximity to tram and ease of getting into town

  Disliked: Too hot

  Posted in October 2026

• J

  JamesUnited Kingdom · Couple

  7

  Liked: Very friendly and welcoming staff. Good se are car park.

  Disliked: Breakfast wasn't included.

  Posted in October 2026

• T

  TinaUnited Kingdom · Couple

  10

  Liked: Great place near to Utilita Arena and eating places

  Posted in October 2026

• J

  JohnUnited Kingdom · Couple

  8

  Liked: The room was beautiful (room 2) the bed was comfortable but made the loudest creaking noises with any sort of movement at all it woke us all night and must have annoyed any neighbours need throwing out or some sort of renovation.

  Posted in October 2026

• K

  KevinUnited Kingdom · Couple

  6

  Lovely Victorian building and excellent reception staff

  Liked: Location on the Hagley Road was ideal for the city (Edgbaston Village tram) as well as day trips by car.

  Disliked: We had issues with the room heating and changed to another room which had an air conditioning unit!

  Posted in October 2026

• T

  TraceyUnited Kingdom · Couple

  1

  Hotel from hell

  Liked: The location.

  Disliked: On arrival at check-in we purchased the breakfast option and paid for it. We were told that breakfast would finish at 11am the following day by the check-in person. On checking into our room we found it was really cold. The bath was discoloured and there was only one towel. The Tv itself was cracked and in my opinion dangerous. There was instructions on the way not to touch radiator and to ring reception from your mobile phone as there was no phone in the room. I contacted reception with my mobile to be told they would turn up the room temperature remotely. After waiting an hour with no change to the temperature i rang reception for the second time. This time we were told to ignore the sign and turn the radiator up manually which also didn't work. We had to leave the hotel then to go to a concert. On our return the room was freezing cold. So much so that I slept in my clothes and coat to try and get warm. We got up in good time for breakfast the following day but when we arrived in the dining room we were told that breakfast had already finished and they couldn't help us. We then had to go to reception and request s refund for the breakfast. We also told the reception of the heating problems with the room and the tv but they didn't seem interested. We were glad to leave.

  Posted in October 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

When booking 6 rooms or more, different policies and additional supplements will apply.Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.