Luxury 3 Floor Townhouse Birmingham - Alara Boutique Living





About the hotel
Terrace with City Views
Enjoy breathtaking views of Birmingham from the terrace of this luxury townhouse.
Fully Equipped Kitchen and Spacious Living Area
Relax in style with a modern kitchen, comfortable living space, and top-notch amenities.
Prime Location with Easy Access to Attractions
Explore Birmingham's top attractions such as Arena Birmingham and Birmingham Museum & Art Gallery just a short walk away.
Book now for an unforgettable stay at Luxury 3 Floor Townhouse Birmingham - Alara Boutique Living.
Facilities
- Free WiFi
- Terrace
- Family rooms
- Luggage storage
- Non-smoking throughout
- Private check-in/check-out
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Smoke alarms
- Guest room sealed after cleaning
- CCTV outside property
- Process in place to check health of guests
Check-in and check-out
- Check-out
- until 10:00
Guest reviews
Exceptional
Had an excellent stay and would highly recommend and definitely stay again
Liked: Apartment was very luxurious and very clean. Loved it was over 3 floors so we were all spaced out and loads of room
Disliked: Only 4 mugs for tea and there was 5 of us (very petty I know but couldn’t think of anything else wrong)
Smart, but not luxury
Liked: The accommodation is smart and clean. Good sized showers and bathrooms. Plenty of cooking facilities available for self catering. Very quiet area.
Disliked: The single beds have very soft thin mattresses. The duvet covers are really thin. The beds squeak. It is a bit out of the way and this isn't helped by the complicated one way system in place.
AWFUL DISTRESSING EXPERIENCE
Disliked: AVOID - THE HOST DEFRAUDED me. I had a booking for the 9th October and money was taken from my account on the 7th October. I had contact with Adam the day before the date of the booking and the morning itself. We had also spoken regarding the booking and the check in procedure a week prior to this in order to confirm check in procedure. Everything was seemingly in order but half an hour before check in, I tried to make contact as I had not yet received an access code. From check in time (3pm) I waited outside the property with my 75 year old mother in the cold for two hours before I gave up and searched for alternative accommodation. This was a family trip and the host was well aware of this. It was a really distressing experience. The host didn't respond to my calls or messages and BOOKING.COM, after numerous emails and long phone calls, have still not resolved the issue. They want written confirmation from the host as though they don't accept my word or proof of what happened. It's now three weeks since I paid them. I have sent all my screenshots of correspondence with the host in which he admits what happened, but one month later they say they will not refund me. They send generic apology emails in response to my detailed emails. I have to telephone them to be told the same apology and that they have tried to contact the host but there has been no response. On the 21st October they told me to wait five days for a response but they never up date me. I phone them and there is no progress made. They seem to take no responsibility even though I paid them directly (not the host). I fulfilled my part of the contract by paying but they did not fulfill theirs as they failed to provide accommodation or to make amends. In the last phone call two days ago, they told me to contact the host again myself. He continues to ignore me. I have since written to Booking but they once again have not replied or directly addressed the issue in writing.
Mostly excellent just a few disappointing things - easily solved
Liked: Lovely apartment and easy to get to our concert at the arena. Good communication and ample room for all 4 of us.
Disliked: One bed sheet in twin room had a dirty mark No tea towels Tv - unable to work! Needs instruction book
Good Location
Liked: Cleanliness - very clean. Accessibility Communication with the owner was great.
Host was quick to respond to queries, lovely property in good location
Liked: Nice spacious over three floors
Disliked: There was tea and hot chocolate sachets no coffee provided
Good to know
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Managed by a private host
A deposit may be required at the property.
Luxury 3 Floor Townhouse Birmingham - Alara Boutique Living compared with other hotels in Birmingham
Based on guest scores and reviews for 199 places to stay in Birmingham. Distances as the crow flies.
- by guest reviews in Birmingham
- 110th of 199
- its score; the average in Birmingham is 8.7
- 9.1
- guest reviews
- 88
- from the centre of Birmingham
- 1.6 km
What’s near Luxury 3 Floor Townhouse Birmingham - Alara Boutique Living
Distances from the hotel as the crow flies.
- Birmingham Airport (BHX) 12 km
Frequently asked questions about Luxury 3 Floor Townhouse Birmingham - Alara Boutique Living
What are the check-in and check-out times at Luxury 3 Floor Townhouse Birmingham - Alara Boutique Living?
Check-out is until 10:00.
How far is Luxury 3 Floor Townhouse Birmingham - Alara Boutique Living from the centre of Birmingham?
About 1.6 km from the centre of Birmingham, as the crow flies.
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