Shelter 7

7 BennesteegView on map

About the hotel

Luxurious City Stay with Stunning Views

Spacious Apartment with Modern Amenities : Enjoy a fully equipped kitchen, flat-screen TV with streaming services, and a cozy fireplace in our air-conditioned apartment.

Relaxing Outdoor Spaces : Unwind in the inner courtyard or on the patio with garden views. The property also features an outdoor dining area for a delightful al fresco experience.

Convenient Location and Services : Just 4.4 km from Sint-Pietersstation Gent, our accommodation offers free WiFi, private parking, and even a bicycle rental service for exploring the city.

Experience comfort and convenience at Shelter 7 - book your stay now for a memorable city getaway.

Facilities

  • Express check-in
  • Internet access
  • Secured parking
  • Garage
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Room service
  • Terrace
  • Pets allowed
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Soundproof rooms
  • Ironing service
  • Chapel/shrine
  • Private check-in/check-out
  • Outdoor furniture
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Invoice provided
  • Smoke alarms
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access

Check-in and check-out

Check-out
until 11:00

Guest reviews

8.4

Very good

Average from 43 reviews

  • TimothyUnited States
    1

    Very disappointing experience

    Disliked: We stayed here for 2 nights with my daughter, and unfortunately, it was a very negative experience. I’m writing this in the hope that it helps other travelers make an informed decision. Upon arrival, we were given a very long tour during which the host insisted on an additional €35 charge (reduced from €55, as he put it, “doing us a favor”) because he assumed that two people booking meant a couple sharing one bed. When we explained that we needed to use the second bed, he said that doing so required an extra payment. When you book “the whole apartment,” it should reasonably mean you can use the beds available in that apartment without surprise surcharges. After reading other reviews, it appears this situation has happened before. The apartment itself was not clean. There was visible dust throughout, the toilet smelled strongly of urine, and the shower was dirty. The overall impression was more of an unmaintained showroom than a properly cleaned rental. The layout was impractical and, in our opinion, unsafe — especially the staircase leading to the upper bedroom, which felt dangerous. The kitchen and bathroom were extremely small, with almost no space to place personal belongings. Communication with the owner was uncomfortable. When we questioned the additional charge and raised concerns about the property, he became rude and focused on saying he “didn’t want to do this anymore because of people like us,” rather than addressing the concerns constructively. We were also told he would return with fresh sheets but he never came back. As a result, my daughter had to sleep on what appeared to be the previous guest’s mattress cover, which smelled strongly of sweat. This property is a scam. I cannot recommend.

    Posted in

  • PeterCanada
    7

    A brilliant but slightly impractical art piece in the centre of Gent

    Liked: Shelter7 will appeal to the sophisticated visitor who appreciates art, architecture and interior design in the wabi sabi spirit. Vincent was a superb host. The bed was also very good. High-end toiletries. The location, very convenient. The experience will stay with me a long time and I am grateful for it. The designer made many aesthetic choices that others might question and some may even ridicule. I loved the overall look myself. The worn-out things add tons of character. But you soon realize it was not designed for the traveler.

    Disliked: Quite simply, this is not a comfortable or practical place to stay, nor is it big on health and safety. Be prepared for fireplace smells, uneven floorboards and uncomfortable furniture. The shower and bathroom sink is in a tiny room with minimal surfaces for your things. The noren in the bathroom doorway is gross. And the stairs to the bedroom are just plain murder. The flaws are not deal-breakers, just things to beware of. Shelter 7 rocks hard despite them.

    Posted in

  • DuncanUnited Kingdom
    4

    Falsely Advertised & Disappointing Attitude

    Liked: Location is fantastic and the city is really great. The apartment has some nice stylistic features and the main bed is comfortable. The terrace is a pretty nice place to sit and relax if the weather is good.

    Disliked: This apartment is falsely advertised almost to the point of being a scam and it really ruined my enjoyment of it. The host's attitude was awful. I was visiting Ghent with a friend, so I filtered for 2 bedroom places. This came up and looked good, when booking it I clicked to option for 2 people, 2 double bedrooms (although even the 1 person option showed 2 double bedrooms). We get there in the afternoon and are getting shown around, get to the end and I'm asking, where's the second bedroom? The response I get from the host is "if someone books for 2 people we assume they're a couple so we don't make up a second bedroom, you need to click 3 people to get the second bedroom. I can make it up for you tomorrow but you'll have to pay another €30 per night". I said I've read the listing cover to cover and it doesn't say any of that, just 2 double bedrooms. Basically didn't agree but said he'd check the listing and revert back. Never heard a word from him. I checked the listing even then and it still said 2 double bedrooms (although no doubt they'll change/deny it after seeing this review). We just got on with it as we didn't want it to dominate our trip, but every time I was in that place it just made me angry. If it was an assumption they made and they made it right the next day I wouldn't have minded too much, but the attitude of the host was rotten. I simply wouldn't have booked it if I'd have known it wasn't 2 bedrooms as advertised. Other than that, the three flights of steep stairs get old very quickly, and there's very limited amenities (didn't spend much time there so that wasn't the end of the world).

    Posted in

  • PatrickUnited Kingdom · Solo traveller
    10

    A relaxing stay in a truly unique and very cool townhouse

    Liked: The property has a really unique design and layout that really adds to your stay in Ghent. The interior is comfortably furnished with a relaxing feel. The terrace is also a lovely spot to sit in the sun. Finally, in terms of location, you are a stone’s throw away from the very centre of the city.

    Posted in

  • JamesUnited Kingdom · Family with young children
    7

    Beautiful but not practical

    Liked: The property was visually beautiful. You could really appreciate the work that had gone into creating it. The road itself was very quiet, peaceful and the only 'disturbance' was the lovely chiming of the clock tower.

    Disliked: Although it was such a beautiful property, sadly it lacked a few essentials and practical necessities which made it difficult for us to fully enjoy our stay. Upon checking in, there was some confusion about previous guests who'd left their luggage to collect later, and the cleaners were leaving as we checked in. Therefore it was perhaps human error that hand towels were missing in all the bathrooms and kitchen, making it awkward to dry your hands or dry any dishes in the kitchen. It was also missing a shower matt for the floor after you'd had a shower. Despite booking the accommodation for 4 people, it was missing extra cups/glasses so it felt perhaps a little disorganised? The kitchen was tiny, and we had initially hoped to cook that evening, but it really wasn't set up to prepare anything more than hot drinks and maybe something small. It was a pity as we were only staying one night so wanted to enjoy the property the entire day/evening without needing to venture out for food at an additional expense. Overall it wasn't a big issue, but perhaps we may have booked somewhere else with a bigger kitchen if we'd known we couldn't cook in there. The bathrooms, again very pretty, but maybe not practical in terms of how small the sink was and the bathroom mirror not ideal if you are getting ready and it was obscured by frosting. Parking seemed a bit awkward. On the initial listing it said it came with parking but upon further inspection it was 40€ for the day, but we managed to park in the multi-story car park around the corner which was 20€ for the day, so perhaps a little expensive? Vincent checked us in, and he was very polite, showing us around, however as it was time dependent on our check-in perhaps self check-in would be 'easier' but the opening/closing of the entrance door would make this difficult [but it was also a little difficult to understand].

    Posted in

  • CorrollUnited Kingdom · Family with young children
    10

    Exceptional

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.

Shelter 7 compared with other hotels in Ghent

Based on guest scores and reviews for 200 places to stay in Ghent. Distances as the crow flies.

its score; the average in Ghent is 9.0
8.4
guest reviews
43
from the centre of Ghent
500 m

What’s near Shelter 7

Distances from the hotel as the crow flies.

  • Antwerp Airport (ANR) 54 km

Frequently asked questions about Shelter 7

What are the check-in and check-out times at Shelter 7?

Check-out is until 11:00.

Does Shelter 7 have parking?

According to the hotel: secured parking, garage, parking. Ask the hotel whether you need to book it and whether there is a charge.

Are pets allowed at Shelter 7?

Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.

How far is Shelter 7 from the centre of Ghent?

About 500 m from the centre of Ghent, as the crow flies.