Hotel Mille Stelle City





About the hotel
Prime Location in Heidelberg's Weststadt District
Located just a 10-minute walk from the Old Town, Hotel Mille Stelle City offers a convenient base for exploring the city.
Complimentary Refreshments and Coffee Bar
Enjoy a daily bottle of mineral water in your room and savor a cold or hot coffee specialty with the provided coffee coin at our coffee bar.
Nearby Attractions and Accessibility
With Theater Heidelberg and the historical center within 1.1 km, and Mannheim City Airport just 15 km away, our hotel ensures easy access to key destinations.
Book your stay at Hotel Mille Stelle City now and experience the perfect blend of comfort and convenience in Heidelberg!
Facilities
- Free WiFi
- Non-smoking rooms
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Non-smoking throughout
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Guest room sealed after cleaning
- CCTV in common areas
- Face masks for guests available
- Security alarm
- Key card access
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Very good
Liked: It was clean and cozy Lovely building I liked the system with getting a coin to get free coffee from the machine any time Friendly staff
Disliked: For some reason the blanket was very short even for my average height Although the surroundings are nice take into account that it's a 20-30 min walk to reach the old town/ bridge
Liked: The hotel is located in a great area, making it easy to get around. The single-occupancy rooms have everything you need for a comfortable stay. I also really appreciated the nice touch of offering one complimentary drink per day. Overall, a very pleasant experience!
Disliked: The pillows were very uncomfortable and offered little support. I also noticed dust under the bed, which was not cleaned during my multi-day stay. As someone with a dust allergy, this was particularly unpleasant. Additionally, the staff could be more attentive and helpful, for example, by offering assistance with heavy luggage when guests need to carry it up or down the stairs. Overall, the hotel has some good points, but cleanliness, comfort, and customer service could be improved.
Bad value for money
Liked: Very clean; comfortable beds
Disliked: 1. Prior to arriving, I received phishing messages in WhatsApp with precise details about my stay, suggesting a possible data breach. 2. Upon arrival I was asked to pay municipal tax, which had not been clearly advertised. 3. WiFi was unreliable: it did not work on the last two days of my stay. 4. Soundproofing was poor. 5. The reception was manned only few hours a day.
Good value stay in Heidelberg
Liked: Good value, comfortable mattress, good position to the Altstadt, easy check in/out process
Disliked: The pillow was really uncomfortable
Nice, but bedbugs in 1 room and unfair reaction from the management to our complaint
Liked: Graet location, nice rooms, everything was fine, apart from...
Disliked: We booked 3 rooms. One of the rooms (number 211) was full of bedbugs. A friend and his son wanted to go to bed when they saw at least 10 bedbugs on the bed and on the wall. They made photo of 1 of them from near, they killed 3 of them before thev have hidden. They called to hotel number to ask for another room, no answer. They have slept on the ground on the corridor, but they could not really sleep, they have left at 3:00 a.m., driving back home for 12 hours without sleeping... We contacted the hotel the day after, sent a photo about only 1 bedbug, they wrote us politely that they checked the room, and there was only 1 bedbug, which came through the window, and it can happen, it is not their fault. It means our friend and and his son lied about the 10 bedbugs, and about killing 3 of them, and they just slept on the corridor for fun... Instead of feeling bed, saying sorry, maybe compensating them and killing them, they stated our friends were lying... Avoid room 211, it is affected by bedbugs! We wrote to booking.com, asking for full refund for that unused room, no answer, which is a shame. We were very satisfied with the other rooms, the hotel was nice, clean, with great location and price/value.
Ik ben zeer tevreden
Liked: Ik vind echt een goed kamer and very good service and reception was very kind and friendly.
Disliked: Was geen koelkast in de kamer. De rest was echt goed.
Good to know
Please note that guests arriving after 20:00 or on a Sunday can check in via the key box, by entering their name.
Payment with credit card or debit card is due upon arrival.
A deposit may be required at the property.
Hotel Mille Stelle City compared with other hotels in Heidelberg
Based on guest scores and reviews for 182 places to stay in Heidelberg. Distances as the crow flies.
- by guest reviews in Heidelberg
- 21st of 182
- its score; the average in Heidelberg is 8.5
- 8.1
- guest reviews
- 3,580
- from the centre of Heidelberg
- 1.5 km
What’s near Hotel Mille Stelle City
Distances from the hotel as the crow flies.
- Frankfurt Airport (FRA) 70 km
Frequently asked questions about Hotel Mille Stelle City
What are the check-in and check-out times at Hotel Mille Stelle City?
Check-out is until 11:00.
How far is Hotel Mille Stelle City from the centre of Heidelberg?
About 1.5 km from the centre of Heidelberg, as the crow flies.
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