HF Fénix Garden
About the hotel
Experience the charm and comfort of HF Fenix Garden, perfectly situated in the heart of Lisbon.
Breathtaking Views : Relax on our terrace or in the enchanting garden, where stunning panoramic views await you.
Culinary Delights : Savor delicious meals at our on-site restaurant, or enjoy the convenience of room service. Don't forget to indulge in our daily buffet breakfasts, served from 7:00 AM to 10:30 AM.
Convenient Amenities : Stay connected with complimentary wireless internet throughout the hotel. Our 24-hour business center, along with laundry and dry cleaning services, ensures your stay is both productive and relaxing.
Join us at HF Fenix Garden for a refreshing escape in Lisbon's vibrant center—book your stay today!
Facilities
- Elevator
- Safe-deposit box at front desk
- Smoke-free property
- Tours/ticket assistance
- Free WiFi
- 24-hour front desk
- Terrace
- Garden
- Luggage storage
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Exceptional
Liked: Amazing location & friendly staff
Stay somewhere else
Liked: Horrible customer service, promises broken, rooms old and worn out - in particular the bathrooms. Outside area looks nice but is surrounded by buildings of hundreds of people staring at you from every direction.
Liked: We had two separate bookings for this hotel. When we first arrived, we got 'upgraded' the the Fenix Music (thankfully!). The Fenix Music was amazing! Pool on the roof, rooms were spacious, big shower with rain nozzle and the free breakfast was AMAZING. A big shout out to Ruben, the host at breakfast who was over the top helpful and somehow knew our room number and where we liked to sit by the second day. He is a keeper. Then, on our return, we had 2 nights at Fenix Garden... compared to Fenix Music, it was a big let down. The room was nice but there was zero water pressure which made washing your hair a challenge. Then we noticed they had put the shampoo by the sink and the hand soap in the shower. I mentioned it to the front staff and they said they'd fix that but never did. Not a big deal as we used the hand soap but when we rinsed, the water at our feet was brown. The soap was clear so we were puzzled. Then we dried off and the towels turned brown! Not sure what happened but it was kind of icky. I assumed the hotel came with complimentary breakfast but found out upon check in, that we apparently didn't choose that so we had to pay 15 euro and well, it wasn't anywhere near the same as the breakfast we enjoyed (for free) at the Fenix Music. I am just very grateful that our first stay was at the Fenix Music because I don't know if we could have stayed at the Fenix Garden for 5 days. The location of both hotels (side by side) was wonderful.
Excellent atmosphere at HF Fénix Garden
Liked: HF Fénix Garden is truly a wonderful hotel, ideally located right in the heart of Lisbon, making it a perfect choice for travelers who want to stay close to the city’s main attractions. The hotel stands out not only for its convenient location but also for the exceptional quality of service it provides. From the moment you step in, you are welcomed with warmth and professionalism. Every staff member is attentive and ready to assist with any request, ensuring that guests feel comfortable and well looked after throughout their stay. On every occasion that we needed help—be it directions, recommendations, or general assistance—the staff went out of their way to provide quick and thoughtful support. A special mention must go to Lily at the front desk, who made our experience even more memorable. Her friendly demeanor, willingness to help, and genuine care for guests added a personal touch that elevated our stay. She was always approachable, attentive to details, and ensured that everything was taken care of with a smile. Overall, HF Fénix Garden offers not just a place to stay, but an experience defined by hospitality, convenience, and care. It’s a hotel we would gladly recommend to anyone visiting Lisbon.
Liked: The hotel was in an excellent location. The room was very quiet. We opted for the buffet breakfast. There was lots of variety but the options didn’t changed for the four days we were there. The gentleman greeting at the buffet every morning (wish I had his name) was very friendly and helpful. He would ask about our plans for the day and then help us with suggestions and tips. We had a problem with our fridge in our room. It took a couple of days to get it sorted out but eventually a replacement was provided. When we got back to our room that night there was a nice fruit bowl left there for us. A nice touch. We would definitely go back and stay there if in Lisbon again.
Liked: Friendly staff, nice rooms, good location.
Good to know
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
A deposit may be required at the property.
HF Fénix Garden compared with other hotels in Lisbon
Based on guest scores and reviews for 200 places to stay in Lisbon. Distances as the crow flies.
- by guest reviews in Lisbon
- 189th of 200
- its score; the average in Lisbon is 8.9
- 9.0
- guest reviews
- 137
- from the centre of Lisbon
- 1.1 km
What’s near HF Fénix Garden
Distances from the hotel as the crow flies. Listed monuments (Portugal’s National Monuments) from Wikidata.
- Jardín Botánico de la Universidad de Lisboa 800 m
- Elevador do Lavra 1.2 km
- Elevador de la Gloria 1.3 km
- Acueducto de las Aguas Libres 1.3 km
- Edificio sede y parque de la Fundación Calouste Gulbenkian 1.4 km
- Lisbon Humberto Delgado Airport (LIS) 6.4 km
Frequently asked questions about HF Fénix Garden
What are the check-in and check-out times at HF Fénix Garden?
Check-out is until 12:00.
How far is HF Fénix Garden from the centre of Lisbon?
About 1.1 km from the centre of Lisbon, as the crow flies.
What monuments are near HF Fénix Garden?
Jardín Botánico de la Universidad de Lisboa, 800 m away, Elevador do Lavra, 1.2 km away and Elevador de la Gloria, 1.3 km away, as the crow flies from the hotel.
