HSH Breitenrain - Serviced Apartment - Bern City by HSH Hotel Serviced Home

About the hotel

Prime Location

Located in the heart of Bern, HSH Breitenrain offers easy access to major attractions like Bernexpo, Bärengraben, and Bern railway station, making it an ideal choice for travelers looking to explore the city.

Modern Amenities

Experience comfort and convenience with fully equipped kitchens, city views, and complimentary WiFi throughout the property. Each unit is thoughtfully designed with a microwave, coffee machine, TV, and a private bathroom, ensuring a relaxing stay for guests.

Nearby Attractions

With popular landmarks such as University of Bern, Bern Clock Tower, and House of Parliament Bern within walking distance, guests can immerse themselves in the rich culture and history of the city during their stay.

Book your stay at HSH Breitenrain - Serviced Apartment - Bern City for a memorable and enjoyable experience in Bern.

Facilities

• Internet access
• Non-smoking rooms
• Pets allowed
• Non-smoking throughout
• Invoice provided

Check-in and check-out

Check-out

until 10:00

Guest reviews

• O

  OlenaUkraine

  4

  Ok for stay of one person or a couple, but don't expect much

  Liked: The location was the best of this apartment. Basic facilities were ok.

  Disliked: The responsiveness of the agency was so pure that at some moment I thought it was a scam. I was writing my questions on booking to clear some doubts, since I travelled with a four-year old child and didn't want additional stress for her, but never received an answer. After I contacted the agency via whatsup, finally a nameless person or a bot replied to me in a very basic yes/no manner. I asked for additional bed sheets for my daughter, but never received them, had to ask my colleague to borrow some for that week. We had to scan, upload, sign the agreement and pay the deposit while boarding the plane to Switzerland because it was when we received the links to proceed with all this, though I asked to do it earlier. The apartment we were provided doesn't correspond to the one on photos, there was no dining table, just a small coffee table. In the description it said there was a washing machine, but in reality there was none and we counted on it. But the "best" was waste disposal. In the agreement you sign up for taking care of your garbage and provided with the link to the endless information and rules of waste disposal in Bern. Coming just for a week to a new city and having tight work schedule, one doesn't have time to get into such details. Please just provide short instructions and garbage bags (there were no bags at all, just an empty bin), so guests don't have to break their heads and waste time on this. After various tries to ask the agency how to handle it and where to buy proper bags, my husband talked to the neighbours outside and went to the supermarket to by the blue bags. On the last day I received an answer that we can just leave our garbage in the apartment:( Living 8 days with organic garbage inside a tiny flat is quite a pleasure.

  Posted in October 2025

• B

  BirdUnited States

  9

  Liked: Location was perfect! Room was nice, clean, comfortable and well appointed. Liked the outside gazebo area for a relaxing end of the day. You might consider saying something about it in your listing.

  Disliked: Ad would indicate that a washer was in the apt. It was in the basement. Rules for its use would also be helpful. Received the "leaving" instructions the morning I was getting ready to vacate at 0700! Made for a rushed exit!

  Posted in September 2025

• B

  BenjaminSwitzerland

  10

  Stay in Berne

  Liked: Excellent apartment at a convenient location. Helpful and friendly owner who is doing everything to make the stay as good as possible. Quiet area in walking distance to the old town (around 20 minutes).

  Disliked: Nothing, everything was great!

  Posted in August 2025

• M

  MatildaUnited Kingdom · Couple

  2

  Disappointing, let down by the experience, would not reccomend

  Liked: Whilst the location of the property was a nice neighbourhood & the apartment itself was decent, our experience with the management of the property let it down & we advise you to avoid this property

  Disliked: There were a number of issues we had with our stay - We arrived to a room that had not been cleaned, the previous occupants sheets were in a pile on the floor & the bed had not been made. When contacting the management we were told to leave for 1 hour & a cleaner would come- we returned & the apartment had still not been cleaned. A cleaner then arrived 30 mins later but asked us to leave again, so we didn’t end up getting into the property until 19.30 after a long day of travelling. - The hot water is limited, there was one day where it ran out by 2pm & didn’t get more until the morning. When we contacted management about this it took over 24 hours for a response & we were told to be ‘economical’ with the water. We stayed in the summer when it was hot & we were swimming in the Aare, so you would expect to be able to shower at the end of the day, especially given the price. -The sheet that was provided was a single duvet cover (without duvet) - The listing says there is a washing machine but this is not true, there is a washing machine in the building but you have to pay for it & it has complex rules that are not explained well. We ended up having to use a local laundrette. - It is not made explicitly clear prior to booking that an additional 500 Chf are required to be taken ‘as deposit’ and that this is handled outside of booking.com, by the time you are made aware of this the booking is already non refundable so you are unable to cancel and find an alternative. It also meant that when we ran into the above issues we felt we were unable to complain about anything incase our ‘deposit’ was then withheld. This was the worst accommodation of all the places we stayed whilst visiting Switzerland and yet was the only one that required a deposit. This felt like a scam and made us feel uncomfortable, I would recommend management remove this requirement as it’s unnecessary.

  Posted in August 2025

• H

  HerzingerGermany

  4

  Disorganized Arrival Ruined the Experience

  Liked: The apartment itself was clean and generally well-kept.

  Disliked: The check-in process was incredibly frustrating and disorganized. I was sent a link to pay a 500 CHF deposit that didn’t work for me, especially as I had no mobile internet while traveling. The check-in code provided via Booking.com didn’t open the key box, and instead there was a loose key left in a mailbox that didn’t match any door. When I finally reached the owner by phone, I was given a different code—but even then, the key inside was for another apartment. We were eventually told to just try the random key on a door labeled with a name, which turned out to be another holiday apartment. No written confirmation was ever given that this change was intentional or approved. All communication through Booking.com was automated and unhelpful. On top of that, we were asked to buy our own garbage replacement bags for a two day stay, and only a single blanket was provided for a double bedroom. The lack of clarity, poor communication, and messy check-in process made the experience much more stressful than it should have been.

  Posted in July 2025

• N

  NicoleUnited States · Family with young children

  9

  Great location, helpful staff and a cute little studio

  Liked: Nice quiet neighborhood, easy to take transit to different parts of the city and the space and kitchen work well.

  Disliked: Bed is a bit hard and uncomfortable.

  Posted in July 2025

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property will not accommodate hen, stag or similar parties.

Please inform HSH Breitenrain - Serviced Apartment - Bern City by HSH Hotel Serviced Home in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests do not receive the agreement on time, they should contact the property management company at the number on the booking confirmation.

A damage deposit of CHF 1000 is required. The host charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

A deposit may be required at the property.