Hotel ZERMAMA Zermatt

★★★★Matterstrasse 23View on map

About the hotel

Central Location in Zermatt

Discover the charm of our newly renovated hotel located in the heart of Zermatt, just a stone's throw away from the Zermatt Train Station and conveniently situated across from the valley station of the Sunnegga Express.

Modern Amenities

Experience comfort and convenience in every room at Hotel Mama, each equipped with an LCD TV and a private bathroom, ensuring a relaxing stay after a day of exploring the picturesque surroundings.

Easy Access to Attractions

Unwind and explore effortlessly with the Matterhorn Express Cable Car and Gornergrat Monte Rosa train easily accessible via the electric bus stop conveniently located right in front of Hotel Mama.

Embark on a memorable journey and book your stay with us today!

Facilities

  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Pets allowed
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Cycling
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Horse riding
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Tennis court
  • Skiing
  • Packed lunches
  • Ski storage
  • Mini golf
  • Babysitting/child services
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping

Check-in and check-out

Check-out
until 11:00

Guest reviews

9.2

Exceptional

Average from 976 reviews

  • PaulAustralia
    9

    Felt like a rockstar in the Alps

    Liked: Room was excellent, with spa on balcony

    Disliked: Nothing! All good.

    Posted in

  • Poh GeokSingapore · Couple
    9

    Great stay in a convenient location. Staff were friendly and helpful

    Liked: location and balcony view of the matterhorn

    Disliked: nil

    Posted in

  • MeachaelIsrael
    10

    excellent experience

    Liked: The hotel exceeded our expectations. A modern hotel with beautiful room design. The bathroom was very luxurious. Great location—a 6-minute walk from the Zermatt train station and just a 1-minute walk from the Sunnegga funicular station. The hotel also provides a free shuttle to and from the train station. There is an excellent bakery right next to the hotel. The staff was very kind and courteous. A wonderful experience.

    Posted in

  • JacksonUnited States · Couple
    9

    Great location, comfortable beds, unbeatable views

    Liked: Great cocktail bar downstairs, amazing view of the Matterhorn, comfortable beds, unbelievably good shower.

    Disliked: Wish that it had fans available. There are no/few places with air conditioning in Zermatt so having a fan would have been helpful to move more air on the top floor when they were experiencing temperatures 22 degrees F above average. Wonderful stay otherwise.

    Posted in

  • MichaelUnited States · Couple
    10

    Perfect Zermatt Stay

    Liked: Excellent property. Great staff and amenities. Excellent restaurant. Quality stay.

    Disliked: A little loud being by a main thoroughfare but think most of it was because of construction which couldn’t be helped.

    Posted in

  • Yuanqing hu haozeJapan · Couple
    8

    Liked: The views are absolutely breathtaking—Matterhorn is right outside the window! The hotel’s commitment to sustainability is woven into every detail. I was thoroughly impressed by their brand identity; the TV features the hotel's custom workout routines and fascinating documentaries about the history of the Matterhorn. The staff were incredibly warm and welcoming. I will definitely choose this hotel again on my next trip to Zermatt!

    Disliked: The only downside was the dining pricing. The hotel's cheese fondue set menu was priced significantly higher than local restaurants in town, so we decided to skip it due to the lack of value.

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property is located in a busy area so guests might experience some noise.

A deposit may be required at the property.

Hotel ZERMAMA Zermatt compared with other hotels in Zermatt

Based on guest scores and reviews for 199 places to stay in Zermatt. Distances as the crow flies.

by guest reviews in Zermatt
32nd of 199
its score; the average in Zermatt is 9.3
9.2
guest reviews
976
from the centre of Zermatt
200 m

What’s near Hotel ZERMAMA Zermatt

Distances from the hotel as the crow flies.

  • Milan Malpensa Airport (MXP) 87 km

Frequently asked questions about Hotel ZERMAMA Zermatt

What are the check-in and check-out times at Hotel ZERMAMA Zermatt?

Check-out is until 11:00.

Are pets allowed at Hotel ZERMAMA Zermatt?

Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.

How far is Hotel ZERMAMA Zermatt from the centre of Zermatt?

About 200 m from the centre of Zermatt, as the crow flies.