Pollux Family Apartment
About the hotel
Luxurious Alpine Apartments
Experience the tranquility of Pollux Family Apartment, just steps away from the Matterhorn Cable Car. Each spacious apartment features a terrace, free WiFi, and stunning views of the majestic Matterhorn from the garden.
Elegant Alpine Decor
Indulge in the charm of our elegantly furnished Alpine-style apartments, complete with wooden floors, fully equipped kitchens, and modern amenities such as flat-screen cable TVs with DVD players. Stay over 5 nights and enjoy complimentary final cleaning services.
Convenient Ski Facilities
For ski enthusiasts, take advantage of our ski storage room and easy access to the Wiestiboden Bus Stop, making your winter adventures seamless. Book your stay at Pollux Family Apartment for an unforgettable Alpine getaway.
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Fitness center
- Heating
- Terrace
- Family rooms
- Garden
- Hiking
- Lift / Elevator
- Laundry
- Fishing
- Express check-in/check-out
- Cycling
- Airport shuttle
- Tour desk
- Horse riding
- Golf course
- Soundproof rooms
- Ironing service
- Tennis court
- Car hire
- Children's playground
- Dry cleaning
- Skiing
- Diving
- Barber/beauty shop
- Ski storage
- Mini golf
- Babysitting/child services
Check-in and check-out
- Check-out
- until 10:00
Guest reviews
Exceptional
They gave such a generous welcome basket (with bread, butter, jam, milk and cheese) and we had such a wonderful stay!
Liked: The apartment itself was clean, spacious, well equipped and the yard outside was the best part as we spent time with the kids playing with the snow and building a snowman. The host was very responsive, ready to answer any queries we had. There is an eBus (372) which stops just after the apartment so it’s very convenient with the bags.
Just beautiful xxx
Liked: Awesome apartment with everything you could need. Lovely welcome pack which was greatly appreciated. Awesome views. Bus stop outside. Easy walk into town all be it hilly on the way back it was still a nice walk and when we didn’t fancy the hill or were carrying shopping we just hopped on the bus. I would highly recommend this property and would love to return. They have all the tourist and local information you could possibly want collated into folders. Apple TV. Happy memories here.
Exceptional
Liked: We had a lovely stay. It was perfectly set up for our family with a high chair, crib with cozy linens, a sweet baby towel, books, and toys. The kitchen has everything you might want. We loved listening to the cowbells from the field across the way. You can't see the Matterhorn from the apartment, but you can from a few steps away. It's about a 15-minute steep walk from the train station, but there's a free bus that runs frequently and stops very near the apartment. There's a great playground just up the hill with gorgeous views, picnic tables, and a composting toilet. We were glad to be in this quiet neighborhood rather than downtown.
Comfortable
Liked: Clean and neat Has all kitchen utensils that u can think of
Disliked: No shampoo and shower gel
We definitely would stay here again and wilm recommend to friends and family. Thank you!
Liked: The best accomodation and right beside the e-bus stop. 12-minute walk down the center of the town.
Disliked: More instructions regarding purchasing garbage bags in the grocery store since the bins only take the official orange bag for disposal. But the rest was phenomal!
Exceptional
Good to know
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
There will be no cleaning fee for stays of 5 nights or more.
Stays with 12 nights or more will have an additional cleaning free of cost.
Please note that Zermatt is car-free. It is located in the mountains and paths can be steep. There is a bus stop directly in front of the accommodation.
At Haus Azalée (adjacent to Haus Fleckstein), minor noise disturbances outside of quiet hours may occasionally occur between August 17 and October 2, 2026, as well as in the spring of 2027, due to renovation work. Haus Fleckstein is not affected.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.
Pollux Family Apartment compared with other hotels in Zermatt
Based on guest scores and reviews for 199 places to stay in Zermatt. Distances as the crow flies.
- its score; the average in Zermatt is 9.3
- 9.4
- guest reviews
- 19
- from the centre of Zermatt
- 650 m
What’s near Pollux Family Apartment
Distances from the hotel as the crow flies.
- Milan Malpensa Airport (MXP) 87 km
Frequently asked questions about Pollux Family Apartment
What are the check-in and check-out times at Pollux Family Apartment?
Check-out is until 10:00.
Does Pollux Family Apartment have parking?
According to the hotel: parking. Ask the hotel whether you need to book it and whether there is a charge.
How far is Pollux Family Apartment from the centre of Zermatt?
About 650 m from the centre of Zermatt, as the crow flies.
