The Omnia
About the hotel
Luxurious Mountain Retreat
Nestled on a rock high above central Zermatt, The Omnia offers a unique escape accessed through a tunnel and elevator.
Fine Dining and Relaxation
Indulge in exquisite international cuisine made from fresh seasonal ingredients at the restaurant or terrace. Unwind by the fireplace with an espresso after dinner.
Spa Treatments and Modern Elegance
Pamper yourself with rejuvenating spa treatments after a day in the mountain air. Each unit boasts elegant modern design, varying layouts, and private balconies.
To experience the ultimate blend of luxury and serenity, book your stay at The Omnia now.
Facilities
- Free WiFi
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Skiing
Check-in and check-out
- Check-out
- until 12:00
Guest reviews
Exceptional
The staff made this stay so memorable and positive. Can’t say enough about their customer service! 10/10 will recom
Liked: Elegant and comfortable hotel nestled in the hills.
Joyful superb service
Liked: Exceptionally service from the moment your picked up from the station with a warm welcoming and drinks service I would definitely recommend this remarkable hotel
Disliked: I liked everything about my 3 nights stay
Ruby Wedding Anniversary Celebration
Liked: Fantastic location from the unique entry through a cave rising through the top of a hill right in the centre of town with fantastic views overlooking the town and waking up to the overwhelming view of the Matterhorn. The suite was amazing no words. The team made our stay. They were professional but caring and made our stay extra special....massive thank you. Can't wait to return to enjoy this special atmosphere
A wonderful stay in the heart of Zermatt
Liked: I had a wonderful stay at THE OMNIA. The hotel is beautiful, the service is exceptional, and the location could hardly be more convenient for exploring Zermatt. The service throughout my stay was particularly impressive. Everyone at reception was incredibly welcoming and helpful, offering several excellent restaurant recommendations as well as suggestions for walks around the village where I could find particularly nice views. There were also countless small touches that showed how attentive the staff were. More than once, as I was walking toward the elevator to leave the hotel, someone at reception noticed and beat me to pressing the button so that it would already be waiting by the time I got there. It is a tiny detail, but very representative of the level of service I experienced throughout my stay. I especially appreciated their help when I first arrived in Zermatt. I was hoping to make it up the mountain on the Gornergrat Railway before service ended for the evening, so I arrived at the hotel in a bit of a hurry and explained the situation. The reception team immediately understood and made the check-in process exceptionally quick and efficient, allowing me to get back out and on my way to the mountain with plenty of time. It was exactly the kind of thoughtful and flexible service that makes a difference. Breakfast was another highlight. The food was spectacular every morning, and the service was consistently warm, welcoming, and attentive. Everything felt extremely high quality — even the croissants tasted as though they had come straight from an excellent French pâtisserie. It was a fantastic way to start each day. The location is also excellent. The hotel is right in the heart of Zermatt, surrounded by restaurants and shops, while the train station, Matterhorn Valley Station, and Sunnegga funicular are all roughly a 5–10 minute walk away in different directions. That makes it incredibly easy to explore both the village and the surrounding mountains. The hotel itself has plenty of character. The entrance is particularly memorable: you enter through a tunnel carved into the rock before taking an elevator up into the hotel, which has a very cool, almost James Bond-like feel. There are also wonderful views from the hotel terrace and the area immediately outside the hotel. Even if your room does not include a Matterhorn view, you certainly do not have to go far to enjoy one. I booked the smallest room category and was pleasantly surprised by how spacious and generously sized the room felt. It was beautifully appointed and extremely comfortable. The Aesop bath products were excellent, and the complimentary bourbon in the room was a particularly nice touch after a day in the Alps. Housekeeping was also excellent throughout my stay and kept everything spotless. My only minor suggestion would be to modernize the room keys. The hotel still uses traditional physical keys rather than key cards. While this has a certain rustic charm, as a practical matter it is less convenient to carry around, and I was a little surprised to see it at a hotel of this calibre. I would personally prefer a modern key-card system, although this is a very small point in the grand scheme of an otherwise exceptional stay. Overall, THE OMNIA was a fantastic base for my time in Zermatt. Between the beautiful and spacious room, spectacular breakfast, exceptionally attentive service, memorable setting, and extremely convenient location, I thoroughly enjoyed my stay and would happily return.
Wouldn't Dream of Staying Anywhere but Here
Liked: I would never dream of staying anywhere else in Zermatt. The staff were always friendly, welcoming and provided extremely helpful information for us first-time visitors to Zermatt. The rooms are genuinely comfortable and meticulously clean. The duvets, towel and linens are very high quality. We used the wellness area ---saunas, steam rooms and pool-- every day because they were so restorative and calming. You have an incredible view of the Matterhorn from the hot tub and pool. The included breakfast featured an array of yogurt, fruits, muesli, local cheeses, pastries, on top of made to order dishes. Being a gluten-free/celiac family we were thrilled with the Omnia's efforts to not just accommodate us, but to make our experience just as luxurious and fulfilling. The Omnia is perched on a hillside (you take an elevator up several "floors") so that you are well above the street noises but only a 2 minute journey to the Bahnhofstrasse and its shops, restaurants etc. As a side note, I had made a snafu with our booking, and the Omnia very graciously went above and beyond and helped me remedy the mistake. 5 out of 5 stars.
Very good! Would come again
Liked: Amazing modern design - in every detail, very good location directly above Bahnhofstrasse, very nice staff
Disliked: Sauna: Both Saunas 80 degrees and 50 % humidity- an unhealthy combination- no cold plunge
Good to know
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.
The Omnia compared with other hotels in Zermatt
Based on guest scores and reviews for 199 places to stay in Zermatt. Distances as the crow flies.
- by guest reviews in Zermatt
- 45th of 199
- its score; the average in Zermatt is 9.3
- 10.0
- guest reviews
- 445
- from the centre of Zermatt
- 250 m
What’s near The Omnia
Distances from the hotel as the crow flies.
- Milan Malpensa Airport (MXP) 87 km
Frequently asked questions about The Omnia
What are the check-in and check-out times at The Omnia?
Check-out is until 12:00.
Does The Omnia have a pool?
According to the hotel: swimming pool.
How far is The Omnia from the centre of Zermatt?
About 250 m from the centre of Zermatt, as the crow flies.
