Oakstays City Centre Gem

81-85A Clayton Street 19 Hampton GardensView on map

About the hotel

Central Location

Oakstays City Centre Gem offers a prime location in Newcastle upon Tyne, just a short distance from major attractions like Newcastle Train Station, Northumbria University, and Utilita Arena. With an inner courtyard view, guests can enjoy a peaceful stay in the heart of the city.

Modern Amenities

Each apartment at Oakstays City Centre Gem features a terrace, fully equipped kitchen, flat-screen TV, and a private bathroom with a walk-in shower. Guests can also benefit from free WiFi, ensuring they stay connected throughout their visit.

Nearby Attractions

Conveniently located near Theatre Royal, Sage Gateshead, and St James' Park, guests can easily explore the vibrant cultural scene of Newcastle. Whether visiting for business or leisure, Oakstays City Centre Gem provides a comfortable and convenient stay.

Book your stay at Oakstays City Centre Gem for a memorable experience in Newcastle upon Tyne!

Facilities

  • Internet access
  • Secured parking
  • Parking
  • Non-smoking rooms
  • Non-smoking throughout
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Smoke alarms
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access

Check-in and check-out

Check-out
until 10:00

Guest reviews

6.2

Pleasant

Average from 229 reviews

  • duncanUnited Kingdom
    1

    Disliked: Dangerous and not compliant o electrical & fire safety regulations.

    Posted in

  • TraceyUnited Kingdom
    1

    Did not actually stay as could not gain access to property despite contacting the hosts

    Liked: Unable to access keys via key safe at property, despite contacting host directly. Did not gain access to property

    Disliked: Badly lit, approach to property was dirty, not pleasant and did not feel safe. I had to find and pay for alternative accommodation as unable to gain access to property. Still awaiting refund of £200, despite contacting and having long telephone correspondence, directly with Booking.com. The booked stay was 11th to 13th November 2025 and it is now 3rd January 2026, I am still “out of pocket” by £200.00. I am still awaiting communication from Booking.com regarding the above issue. I am very disappointed and becoming very impatient regarding the situation. I am hopeful to receive a full refund and the issue to be resolved forthwith.

    Posted in

  • PiperUnited Kingdom · Couple
    1

    Liked: The beds were very comfy

    Disliked: Everything else. Hidden 'security deposit after booking' Stained and broken couch, water damaged bathroom, holes in floor, and many more other things. Its also only single glazed, so is very very noisey

    Posted in

  • Scott AUnited Kingdom
    5

    Expensive for what it is - and underwhelming

    Liked: Self Catering -They gave me the wrong code - lucky a guy outsid the block having a smoke gave me the correct one

    Disliked: TV not working - reported it on arrival - followed the instructions by videoing it and sending on WhatsApp (you're not allowed to call them - they acknowledged the fault and then..........Crickets - no TV for the weekend

    Posted in

  • LucianUnited Kingdom
    4

    I wouldn’t stay again

    Liked: Good location

    Disliked: The apartment was very dirty. Full of dust and spiders. Upon arrival the stuff ask how I would like the beds. Didn’t seems to be received my request I ask for a 2 double beds, when I got there were 4 singles. How ever this is the second time me staying there and seems like they have not improve anything. Even the toilet brush was the same like 1 year ago. Broken and full of s***

    Posted in

  • AlessandroItaly
    1

    Liked: nothing only the positions is good

    Disliked: all

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

This property does not accommodate bachelor(ette) or similar parties.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Oakstays City Centre Gem compared with other hotels in Newcastle upon Tyne

Based on guest scores and reviews for 199 places to stay in Newcastle upon Tyne. Distances as the crow flies.

its score; the average in Newcastle upon Tyne is 8.8
6.2
guest reviews
229
from the centre of Newcastle upon Tyne
800 m

What’s near Oakstays City Centre Gem

Distances from the hotel as the crow flies.

  • Newcastle Airport (NCL) 8.8 km

Frequently asked questions about Oakstays City Centre Gem

What are the check-in and check-out times at Oakstays City Centre Gem?

Check-out is until 10:00.

Does Oakstays City Centre Gem have parking?

According to the hotel: secured parking, parking. Ask the hotel whether you need to book it and whether there is a charge.

How far is Oakstays City Centre Gem from the centre of Newcastle upon Tyne?

About 800 m from the centre of Newcastle upon Tyne, as the crow flies.