The Randolph Hotel Oxford, a Graduate by Hilton Hotel
About the hotel
Luxurious Accommodation
Indulge in sumptuous bedrooms with high ceilings and period features at The Randolph Hotel. Each room is equipped with modern amenities including satellite TV, a mini-fridge, and tea/coffee facilities.
Wellness Centre and Dining
Unwind at the hotel's wellness centre after a day of exploring Oxford. Then, treat your taste buds at The Randolph's restaurant, offering a delightful range of European dishes.
Prime Location
Conveniently located in the heart of Oxford, just opposite the renowned Ashmolean Museum, The Randolph Hotel is a stone's throw away from The University of Oxford Colleges and the scenic riverside.
Book now for an unforgettable stay at The Randolph Hotel, by Graduate Hotels.
Facilities
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Heating
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Bar
- Fax/photocopying
- Golf course
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Canoeing
- Sauna
- Dry cleaning
- Breakfast in the room
- Valet parking
- Non-smoking throughout
- Private parking
- Daily housekeeping
- Parking garage
- Concierge service
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Very good
Historic
Liked: Staff were excellent and very attentive. Thank you Barbara.
Disliked: Nothing
One night stay
Liked: Beautiful hotel in central Oxford, big beautifully decorated rooms and excellent restaurant service and food
Short stay in Oxford
Liked: Central location, good food and beautiful decor
Disliked: Tea room seemed short staffed, slow service and no coordination with reception staff
Perfect for a short stay in Oxford
Liked: The check in was very efficient, our room was clean, cosy and comfortable. We slept very well with blackout curtains and an extremely comfortable bed. Our room looked out onto the martyrs memorial on the main road but it was still very quiet inside. There was very little corridor noise. We enjoyed the gothic victorian architecture and the English country house decor. I rang down to reception with a query which they sorted out straight away. The location was excellent and within a very short walk were all the main attractions, with the Ashmolean Museum just opposite the hotel. I think the walk to the rail station is about 10 minutes. We would definitely stay here again.
Liked: Amazing location
Disliked: The rooms were far away and located in a different street - you walked to your rooms by a maze of back corridors and up and down back stairways
Liked: The room was spacious, beautiful, and extremely comfortable. The bed was very comfortable and beautifully made, and the whole room was exceptionally clean, tidy, and well organised. I really liked the theme of the room, the quality of the curtains, and the materials used throughout — everything looked stunning and felt very high quality. The bathroom impressed me very much. The tiles and marble were beautiful and gave it a luxurious feel. I also loved the products provided for body wash, shampoo, and conditioner. I use some of the same luxury products at home, so seeing them in the bathroom immediately added to the feeling of quality and attention to detail. Breakfast was also very nice, with a fantastic variety of food and plenty of choices. One of the most convenient things was that breakfast was served until 11:00 a.m., which made the whole experience feel much more relaxed and enjoyable.
Disliked: The hotel appeared to be short-staffed. On arrival at around 3 p.m., we waited about 10 minutes at reception while one receptionist assisted another guest and another seemed busy walking back and forth. It was my partner’s birthday present, and I had booked and paid for everything in advance. However, the receptionist placed paperwork in front of both of us showing prices and financial details. This made me uncomfortable, as I would have preferred this information to be discussed more privately. The hotel is five-star, but at times the service did not feel premium. Staff were helpful, but the experience lacked the personal attention I would expect from a luxury hotel. We also waited a long time in the piano room before approaching a waiter ourselves for food and drinks. In the restaurant, it took a long time to place our order, receive the bill, and then pay by card. My partner asked if the mashed potatoes could be removed or replaced with chips. The waiter said no and suggested carrots instead. I found it slightly funny, but my partner did not, and eventually decided not to order any food. At night, it was very difficult to sleep because our room faced a busy street. Cars and motorbikes were extremely noisy. My partner went to reception to ask for earplugs but waited around 20 minutes and returned without them because the staff were too busy. At around 1:30 a.m., I went downstairs myself to ask. There was also a strong smell of food around the reception area, as a member of staff was eating in the nearby staff room. Of course, staff need breaks, but this did not feel appropriate for a five-star reception area. At breakfast, we were seated next to a cold corridor, even though we had asked for a different table.
Good to know
Reservation is needed, to pre-arrange please contact the property.
The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.
There should be a charge for the thermal suite :
- guests with treatment (access is included in the price)
- guests without treatment (£20 per person)
- nonresidents without treatment (£30.00 per person hourly)
Our wellness center is complimentary access for residents, strongly advise to prebook the thermal suite to avoid disappointment. Spa treatments additional charge, pre book advised.
The Randolph has now electric car charging points. Key points are 22kw fast charging at a price of 55p per kwh. For more info please contact front desk.
Please note bookings over 10 bedrooms or more, or over 25 nights will be subject to group terms. A representative from the hotel will be in contact if this is required
Pet fee is GBP 60 per pet per stay for 1-4 nights, GBP 100 per pet per stay for 5+ nights. Pay at the hotel directly.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
The Randolph Hotel Oxford, a Graduate by Hilton Hotel compared with other hotels in Oxford
Based on guest scores and reviews for 200 places to stay in Oxford. Distances as the crow flies.
- by guest reviews in Oxford
- 6th of 200
- its score; the average in Oxford is 8.7
- 8.3
- guest reviews
- 4,013
- from the centre of Oxford
- 350 m
What’s near The Randolph Hotel Oxford, a Graduate by Hilton Hotel
Distances from the hotel as the crow flies.
- London Luton Airport (LTN) 63 km
Frequently asked questions about The Randolph Hotel Oxford, a Graduate by Hilton Hotel
What are the check-in and check-out times at The Randolph Hotel Oxford, a Graduate by Hilton Hotel?
Check-out is until 11:00.
Does The Randolph Hotel Oxford, a Graduate by Hilton Hotel have parking?
According to the hotel: parking, valet parking, private parking, parking garage. Ask the hotel whether you need to book it and whether there is a charge.
Are pets allowed at The Randolph Hotel Oxford, a Graduate by Hilton Hotel?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is The Randolph Hotel Oxford, a Graduate by Hilton Hotel from the centre of Oxford?
About 350 m from the centre of Oxford, as the crow flies.
