Smeatons by Pureserviced
About the hotel
Luxurious Accommodation
4 Bed - Smeatons by Pureserviced offers a spacious holiday home with 4 bedrooms, a fully equipped kitchen, and modern amenities like a flat-screen TV and free WiFi. Guests can relax in comfort and style during their stay near Devil's Point Beach.
Convenient Location
Situated near popular attractions such as Plymouth Hoe and Plymouth Pavilions, guests can easily explore the beauty of Plymouth. With nearby access to water sports facilities and golf clubs, there's no shortage of activities for visitors to enjoy.
Exceptional Services
From providing bed linen and towels to offering laundry services, 4 Bed - Smeatons ensures a hassle-free experience for guests. The non-smoking property's attention to detail and commitment to customer satisfaction make it the ideal choice for a memorable stay in Plymouth.
Book your stay at 4 Bed - Smeatons by Pureserviced now for a perfect blend of comfort and convenience.
Facilities
- Internet access
- Non-smoking rooms
- Pets allowed
- Non-smoking throughout
- Guest rooms disinfected between stays
- Cashless payment available
Check-in and check-out
- Check-out
- until 10:30
Guest reviews
Very good
It was disappointing and sad. They have a big issue with cleanliness
Liked: I booked this property from 16 September to 2 October, but I left on 20 September due to unacceptable conditions. 1. Cleanliness: • The bathroom and kitchen were dirty upon arrival. • Spiders were all over the walls, which made the stay very uncomfortable. 2. Noise: • There was constant noise around the property, making it very difficult for my children to sleep. 3. Safety: • One day, I returned to find the door open. The locking mechanism was faulty, and I never received clear instructions on how to secure it properly. • I reported this issue through Booking.com since the property management was unavailable. Someone was sent the next day, but by then I no longer felt safe staying there. 4. Management & Communication: • The property management failed to respond promptly. • They only replied by email after Booking.com escalated the issue. No one called to check on the situation or offer support. • Their email response was dismissive, stating: “we do not see any evidence of issues with the lock and therefore will not be amending the reservation.” • They did not acknowledge my concerns and processed the checkout immediately without offering any form of compensation or refund. 5. Comparison with Other Properties: I have previously stayed in two short-term rental properties, and both were phenomenal — unlike this experience with Pureserviced property, which was extremely disappointing. Positive Aspect: The only redeeming feature is that the surrounding area offers a good space for children to play. Final Recommendation: I do not recommend staying at this property due to poor conditions, lack of security, and unresponsive management.
Disliked: I booked this property from 16 September to 2 October, but I left on 20 September due to unacceptable conditions. 1. Cleanliness: • The bathroom and kitchen were dirty upon arrival. • Spiders were all over the walls, which made the stay very uncomfortable. 2. Noise: • There was constant noise around the property, making it very difficult for my children to sleep. 3. Safety: • One day, I returned to find the door open. The locking mechanism was faulty, and I never received clear instructions on how to secure it properly. • I reported this issue through Booking.com since the property management was unavailable. Someone was sent the next day, but by then I no longer felt safe staying there. 4. Management & Communication: • The property management failed to respond promptly. • They only replied by email after Booking.com escalated the issue. No one called to check on the situation or offer support. • Their email response was dismissive, stating: “we do not see any evidence of issues with the lock and therefore will not be amending the reservation.” • They did not acknowledge my concerns and processed the checkout immediately without offering any form of compensation or refund. 5. Comparison with Other Properties: I have previously stayed in two short-term rental properties, and both were phenomenal — unlike this experience with Pureserviced property, which was extremely disappointing. Positive Aspect: The only redeeming feature is that the surrounding area offers a good space for children to play. Final Recommendation: I do not recommend staying at this property due to poor conditions, lack of security, and unresponsive management.
Liked: Great property and location
**AVOID AVOID AVOID**
Liked: Location good
Disliked: **AVOID AVOID AVOID** This property was not as advertised!! Upon arrival, it was immediately clear that the property had not been properly cleaned or maintained. Specifically, I encountered the following issues: A horrendous smell of the entire top floor, the sofa was ripped and filthy to the point we had to cover it to even sit on them, the kitchen hob was disgusting and beyond use!! there was liquid splattered up the banister, the carpets were dirty with a number of pieces of chewing gum stuck to it, the bottom few steps of the top flight of stairs are on the verge of falling through, the bathrooms were DISGUSTING, they were mouldy and had not been cleaned properly and there was a damp smell to the bottom floor bathroom. We used the property purely as a base to sleep, we could not use the kitchen facilities for cooking which cost us extra in having the eat out! If I have not been 7 hours from home as a family of 7 on the busiest week in Plymouth I would of found alternative accommodation but this was not possible! I had plenty more photos of the house that did not meet the advertisement but you could only add 4!!
Would definitely come again. Great apartment in great location
Liked: Location and size and cleanliness
Disliked: Tv remote didn’t work in main lounge
Had a lovely time with family here. Everyone enjoyed the stay
Liked: It’s was spacious, everything was organised well.
Disliked: Only thing had to climb 2 floors up.
Very good
Liked: Nice view & excellent location
Disliked: We were six but only 5 chairs in dining table and cutlery for 5 people as well
Good to know
This property does not feature a reception desk.
In order to complete the online check-in process, guests are required to provide an ID before arrival.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Smeatons by Pureserviced compared with other hotels in Plymouth
Based on guest scores and reviews for 200 places to stay in Plymouth. Distances as the crow flies.
- by guest reviews in Plymouth
- 122nd of 200
- its score; the average in Plymouth is 9.1
- 8.3
- guest reviews
- 63
- from the centre of Plymouth
- 1.2 km
What’s near Smeatons by Pureserviced
Distances from the hotel as the crow flies.
- Cornwall Airport Newquay Airport (NQY) 61 km
Frequently asked questions about Smeatons by Pureserviced
What are the check-in and check-out times at Smeatons by Pureserviced?
Check-out is until 10:30.
Are pets allowed at Smeatons by Pureserviced?
Yes: pets allowed. Let the hotel know when you book in case there is a supplement or a size limit.
How far is Smeatons by Pureserviced from the centre of Plymouth?
About 1.2 km from the centre of Plymouth, as the crow flies.
