Burnside Hotel

★★★★Church Lane, ShotteryView on map

About the hotel

Luxurious Accommodation

Indulge in a stay at Burnside Hotel, located just 2.3 km from the renowned Royal Shakespeare Company. Enjoy the comfort of our 4-star hotel offering free bikes, a restaurant, and a bar for your relaxation.

Convenience at Your Fingertips

Experience top-notch service with a concierge, 24-hour front desk, and airport transfers. Stay connected with complimentary WiFi throughout the property.

Comfortable and Well-Equipped Rooms

Unwind in rooms featuring modern amenities such as a flat-screen TV, kettle, and a private bathroom with free toiletries. Upgrade to rooms with a kitchen for added convenience during your stay.

Book now at Burnside Hotel for a memorable and luxurious experience in Stratford-upon-Avon.

Facilities

  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Packed lunches
  • Bowling
  • Non-smoking throughout
  • Private parking
  • Daily housekeeping
  • Designated smoking area
  • Accessible parking
  • Airport shuttle (additional charge)

Check-in and check-out

Check-out
until 10:30

Guest reviews

8.9

Fabulous

Average from 647 reviews

  • NickyUnited Kingdom
    10

    Very confortable

    Liked: Good sized room, comfortable bed and excellent shower and in a really beautiful setting

    Disliked: Having to pay to park overnight

    Posted in

  • KhamaUnited Kingdom
    1

    Very poor customer service

    Liked: The place looks clean and comfortable.

    Disliked: They could not provide us with a cot bed although we had asked for one beforehand and it was confirmed. Nothing was said to us until we had arrived. The manager did not seem to care about our problem. The staff asked us to wait for manager and we waited at reception for hours before manager could speak to me. She was out for hours and she seemed to be interested in resolving our problem. Getting extra blankets felt like pulling out teeth. The staff were understaffed for sure. Breakfast was really restricted.

    Posted in

  • DavidUnited Kingdom · Couple
    9

    Wonderful place, clean, warm and friendly. And the attention to detail was spot on

    Liked: Room, breakfast, location, staff. All excellent!

    Disliked: Nothing

    Posted in

  • BabsUnited Kingdom · Couple
    8

    The staff were amazing, th

    Disliked: The was a faint unpleasant smell in reception area and a very unpleasant smell by the lift on the 2nd floor

    Posted in

  • KatyUnited Kingdom
    5

    Ruined by rude unhelpful management

    Liked: Good location and decent rooms and food.

    Disliked: The management were very rude. One of our six rooms had a flashing light that couldn’t be turned off so the couple requested to change rooms but the room they were moved to unfortunately had a very strong unpleasant smell. When they raised this issue they were told that was the spare room and there were no other options so we politely suggested that a partial refund on their room would be appropriate. This led to a forced phone call with the absent manager in the middle of our annual dinner, who was rude and aggressive and took no responsibility. Instead they threatened to charge us for an unrequested upgrade they had given us on a different room and even suggested we all find somewhere else to stay at 9.30pm. After this someone did actually arrive to fix the flashing bulb so the couple then moved back to the original room but our stay had been somewhat ruined by the very unpleasant phone call. The next day the hotel waived our £10 parking fee but offered no apology or compensation. Items were left by accident in one room and we hoped they might offer to send these on in the circumstances but they made it very clear that if we did not make a four hour round drive to collect them then they would be given to charity. This is the first time that we have had cause to complain in 12 years of this annual trip but unfortunately staying here was not an experience we can recommend. (Final note - the hotel repeatedly claimed that the unpleasant smell in the bedroom was just curry cooking in the kitchen below and when we pointed out it had a strong smell of damp not cooking they replied that they would appoint a damp contractor to assess the room and if he did not find evidence of damp then we would be billed for his fee of up to £500! This is not a reasonable way to deal with customers you have given a sub standard room for £165 for the night)

    Posted in

  • CharlotteIreland
    8

    Burnside proved to be a great base for a weekend in Stratford upon Avon

    Liked: Really friendly and helpful staff at checkin. Lovely bedrooms - quiet, freshly decorated and spotlessly clan. The beds are very comfortable. Nice breakfast cooked to order, and a good late bar too.

    Disliked: £5 for overnight parking.

    Posted in

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

When booking 3 rooms or more, different policies and additional supplements will apply.

Parking is chargeable at GBP 5 per night for 1 car. The price for parking for an additional car is GBP 20 for 24 hours.

Please note parking is available from the time of check in until the time of check out. Any cars parked before check in or after check out will be charged GBP 25 from the deposit.

Any booking for 2 or more rooms is fully payable at the time of booking and is a non refundable tariff.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Burnside Hotel compared with other hotels in Stratford-upon-Avon

Based on guest scores and reviews for 199 places to stay in Stratford-upon-Avon. Distances as the crow flies.

by guest reviews in Stratford-upon-Avon
21st of 199
its score; the average in Stratford-upon-Avon is 8.9
8.9
guest reviews
647
from the centre of Stratford-upon-Avon
1.6 km

What’s near Burnside Hotel

Distances from the hotel as the crow flies.

  • Birmingham Airport (BHX) 29 km

Frequently asked questions about Burnside Hotel

What are the check-in and check-out times at Burnside Hotel?

Check-out is until 10:30.

Does Burnside Hotel have parking?

According to the hotel: parking, private parking, accessible parking. Ask the hotel whether you need to book it and whether there is a charge.

How far is Burnside Hotel from the centre of Stratford-upon-Avon?

About 1.6 km from the centre of Stratford-upon-Avon, as the crow flies.