Maison Milano | UNA Esperienze

About the hotel

Luxurious 20th-Century Elegance

Located steps away from Milan's Cathedral, Maison Milano | UNA Esperienze offers a luxurious stay in a 20th-century elegant building. The spacious soundproofed rooms feature modern amenities such as an LCD TV and most rooms even boast a balcony for stunning views of the city.

Personalized Service and Convenience

Guests at Maison Milano enjoy a personalized experience with their own personal assistant available at all times. Whether it's advice on exploring the city or arranging in-room dining, the dedicated assistant ensures a seamless stay. Additionally, amenities like free WiFi, adjustable beds, and a tea/coffee selection add to the convenience.

Prime Location for Exploring Milan

Situated near La Scala Theatre and surrounded by shops and restaurants, Maison Milano | UNA Esperienze offers a prime location for exploring Milan. With Duomo Metro Station just 50 meters away, guests have easy access to the city's top attractions.

Experience luxury and convenience at Maison Milano | UNA Esperienze. Book your stay now for an unforgettable Milan getaway.

Facilities

• Internet access
• Non-smoking rooms
• Air conditioning
• Family rooms
• Pets allowed
• Lift / Elevator
• Safety deposit box
• Fax/photocopying
• Facilities for disabled guests
• Ironing service
• Shared lounge/TV area
• Concierge service
• Wheelchair accessible
• Emergency cord in bathroom
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Smoke alarms
• Access to health care professionals
• Delivered food - securely covered
• Security alarm
• Key card access
• Happy hour

Check-in and check-out

Check-out

until 12:00

Guest reviews

• J

  JamesUnited States

  8

  Steps from best Milan sights and experiences

  Liked: Very good proximity to Duomo and city attractions. Property was recommended by friends and did not disappoint. Felt more like a suite than a "room". Light fare for breakfast (available daily in lobby) was perfect. Room included good coffee maker and plenty of pods (request if you need additional).

  Disliked: Carpets could use a good cleaning.

  Posted in May 2026

• 6

  698atCouples

  2

  Every Party Showed Goodwill. Maison Milano Did Not

  Liked: My husband booked Maison Milano as part of a special trip to celebrate my birthday. Due to a medical accident that occurred during our stay in France, we were forced to cancel the remainder of our Italy itinerary, including our reservation here. We provided full medical documentation to the booking platform, Luxury Escapes. Every other party involved — the other hotel on our itinerary and Luxury Escapes itself — reviewed the same documentation and responded with understanding and goodwill. Maison Milano alone refused to consider the force majeure circumstances, despite two rounds of communication including a direct email appeal. What hurt most was not the financial outcome — we had only asked for a travel voucher, not a refund — but the complete absence of empathy. A special birthday is not a trip you rebook easily. A medical emergency is not a choice. Being told, in effect, that such requests are “too frequent” to merit individual consideration is a deeply disappointing way to treat guests who came to you in good faith. Hospitality, at its core, is about how you make people feel — especially in difficult moments. On that measure, this hotel fell far short. The location is undeniably excellent as per clients reviews. The humanity was not.

  Posted in May 2026

• C

  CraigAustralia · Couple

  10

  Fantastic place to stay in Milan

  Liked: Very close to everything and great staff.

  Posted in May 2026

• L

  lauritstheisenCouples

  2

  Stay Away - Dirty and neglected (Staff Tries)

  Liked: My wife and I had a terrible experience at UNA Maison Milano and strongly advise travelers to look elsewhere (Maybe their sister properties?). Despite arriving late in the evening, at 9:00 PM, our room was not even remotely ready for a guest. Upon walking in, we were met with a shocking scene: • Zero Preparation: All the windows and doors were wide open to "air out" the room, which was freezing and clearly smelled. • Bizarre Housekeeping: There was a dirty towel crumpled on the floor being used to prop the door open. • Filthy Conditions: The carpets were stained like no other I’ve seen, and the entire space felt neglected and dirty. It is baffling that a hotel would attempt to check a guest into a room in this condition, especially so late at night. It felt like they were trying to hide a smell or a major maintenance issue rather than providing a clean environment. We refused to stay and were eventually moved to the UNA Hotel Cusani, which was a massive improvement. However, the stress of dealing with this at 10:00 PM at night truly created a big annoyance in a weekend trip. Save yourself the trouble and avoid this property until they undergo a serious management and cleaning overhaul. Everything you see on these negative reviews others put, is correct. To ensure it’s added - the staff tries to be friendly and make up for it, they were really nice, but also know the state of the property. There was no surprise to the complaints, more embarrassment.

  Posted in May 2026

• T

  TarjaFinland · Couple

  8

  A really nice small hotel with a great location

  Liked: The location is perfect.

  Disliked: Small things really, like the drainage in the shower not working properly.

  Posted in April 2026

• F

  FerasSaudi Arabia · Couple

  7

  Great for a short stay for someone looking to enjoy the duomo area

  Liked: The location, staff and room size are all perfect

  Disliked: I noticed some mold in the bathroom

  Posted in April 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

Please note that only domestic pets weighing up to 25 kg are allowed. Final cleaning fee for pets of EUR 25 is applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.