Hyatt Place London City East

About the hotel

Luxurious Accommodation with Stunning Views

Rooftop Bar with Panoramic London Views

Experience a one-of-a-kind stay at Hyatt Place London City East with our rooftop bar, Pocketsquare, offering breathtaking views of London from an outside terrace.

Convenient Amenities and Services

Enjoy modern amenities such as free WiFi, a 24-hour front desk, and room service. Start your day right with our breakfast to go and make use of our business center or unwind in the snack bar.

Indulge in comfort with rooms featuring a desk, flat-screen TV, terrace, and balcony. With popular attractions like Tower of London and Tower Bridge nearby, make your stay memorable at our hotel.

Book now for an unforgettable London experience at Hyatt Place London City East.

Facilities

• Free WiFi
• Non-smoking rooms
• Air conditioning
• Fitness center
• 24-hour front desk
• Restaurant
• Room service
• Business center
• Heating
• Terrace
• Family rooms
• Pets allowed
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Bar
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Meeting/banquet facilities
• Dry cleaning
• Breakfast in the room
• Non-smoking throughout
• Shared lounge/TV area
• Minimarket on site
• Wheelchair accessible
• Allergy-free room
• Snack bar
• Toilet with grab rails

Check-in and check-out

Check-out

until 12:00

Guest reviews

• R

  RebeccaUnited Kingdom · Couple

  8

  Liked: Clean, modern and friendly staff. I also liked that you have to have your room key card in order to get to the floors with rooms, makes you feel safer. I also appreciated the little touch they did for my birthday. The rooftop bar was very nice as-well with a nice view.

  Disliked: The surrounding area, especially on the left, was a bit rough, and the hotel entrance is right onto the main street, but i didn’t feel unsafe walking during the day.

  Posted in October 2026

• O

  OlgaUnited Kingdom

  10

  Liked: Staff very friendly & helpful, great location near underground and lot of restaurants. Bed comfortable and bedroom roomy.

  Posted in October 2026

• R

  RoselyneFrance

  8

  Liked: We stayed at the Hyatt Place London East as a family of two adults, two children and our dog. We were fortunate to be given an accessible room, which turned out to be really spacious, bright and very pleasant to stay in. The room was spotlessly clean, and we particularly appreciated the overall comfort as well as the delicious breakfast, which was varied and of excellent quality.

  Disliked: However, despite these very positive points, a few details disappointed us, especially considering the price per night. The children slept on the sofa bed. We had no problem with this in itself, but it creaked terribly: every little movement made a very loud noise. Not ideal for a peaceful night's sleep with the family! Another point that surprised us was the bathroom. It was enormous, which was appreciated, but as our room was accessible, the layout prioritised manoeuvring space at the expense of furniture. As a result, there were very few surfaces on which to put our belongings. I therefore asked at reception whether it would be possible to provide a small table or stand so that we would not have to put our toiletry bags directly on the floor. My request was acknowledged, but unfortunately, the final answer was no. This was disappointing because at €348 (£291) per night, you would expect at least a reasonable level of practicality and a few thoughtful touches. Having to put your toiletries on the floor in a hotel of this standard is rather surprising and disappointing.

  Posted in October 2026

• D

  DanielaSwitzerland

  10

  Excellent stay with spacious, spotless rooms, a beautiful view, helpful staff and great breakfast, with only minor issue

  Liked: We had an excellent stay at Hyatt Place London City East, and I would definitely come back again. The room was exceptionally spacious, very clean and comfortable, with fresh towels every day. The bathroom was also very large, modern and spotlessly clean. We had a beautiful view over Whitechapel Road. The reception staff were extremely polite, helpful and welcoming. They even lent me a UK charger when I realised I didn’t have one, which was very kind. On our last day, they also kept our luggage safely until we had to leave for our evening flight. Breakfast had everything we needed and offered a good variety. The only small issue was that some of the restaurant tables were not always completely clean, and occasionally we had to ask the staff to refill butter or bring cups. However, they reacted immediately and were very helpful. Overall, we had a wonderful experience, and I would happily stay here again on our next visit to London.

  Disliked: The only small issue was that some of the restaurant tables were not always completely clean, and occasionally we had to ask the staff to refill butter or bring cups. However, they reacted immediately and were very helpful.

  Posted in October 2026

• M

  MichaelSwitzerland

  8

  Liked: Good deal

  Posted in October 2026

• D

  DeanUnited Kingdom

  5

  Nice stay, but big oversight regarding shower facilities in accessible/disabled room

  Liked: The cleanliness and size of room. Easy to check in and out.

  Disliked: No seat in wet room shower in disabled room. Not possible for me to shower as a disabled wheelchair user who cannot walk. A very importaint issue for a hotel not to realise.

  Posted in October 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

A deposit may be required at the property.