MSM Arena Hotel

About the hotel

City Views and Modern Comforts

Enjoy stunning views of the city at MSM Arena Hotel, where modern amenities and comfortable accommodations await you.

Convenient Services and Facilities

Benefit from free WiFi, room service, and a concierge service during your stay at our 3-star hotel in London.

Nearby Attractions and Transportation

Explore London Designer Outlet and Preston Road, located just a short distance away. Take advantage of our paid airport shuttle service for easy travel to and from London Heathrow Airport.

To book your stay with us, visit our website or call us today!

Facilities

• Free WiFi
• Parking
• Non-smoking rooms
• Room service
• Heating
• Family rooms
• Pets allowed
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Fax/photocopying
• Tour desk
• Soundproof rooms
• Ironing service
• Dry cleaning
• Currency exchange
• Non-smoking throughout
• Private parking
• Private check-in/check-out
• Daily housekeeping
• Designated smoking area
• Airport shuttle (additional charge)
• Board games/puzzles
• Shuttle service (additional charge)
• Minimarket on site
• Concierge service
• Lockers
• Airport pick up
• Shuttle service

Check-in and check-out

Check-out

until 11:00

Guest reviews

• J

  JulieUnited Kingdom

  8

  Liked: Close to arena nice and clean

  Disliked: When we got there a girl.opened door then closed it left us and some other guest on doorstep in the rain for 10 to 15 minutes

  Posted in October 2026

• A

  aliUnited Kingdom · Couple

  5

  Okay for the price so we were not expecting a lot

  Liked: Simple

  Disliked: Backyard which our window was looking at was full of building materials and wasn’t the best view. Central heating wasn’t on but had an electric heater

  Posted in October 2026

• D

  DolmaUnited Kingdom · Couple

  10

  I love to stay there

  Liked: It’s good nice and clean and comfortable

  Disliked: Nothing

  Posted in October 2026

• C

  CarlUnited Kingdom · Couple

  6

  Ok

  Liked: Good easy stay for coming back for a bed for the night after a conference at Wembley

  Disliked: Aged needs some TLC

  Posted in October 2026

• G

  GilesUnited Kingdom

  5

  It is very cheap so you get what you pay for

  Liked: Location

  Disliked: Bathroom shower falling off the wall, walls are paper thin so very very noisy all night

  Posted in October 2026

• R

  Robert NevhutandaSouth Africa

  2

  Liked: Water was hot

  Disliked: Most the everything

  Posted in October 2026

Reviews in English from guests who stayed at the hotel, provided by our booking partner.

Good to know

- Check-in & Check-out: Standard Check-in: 3pm–10pm (Free). Early Check-in, subject to availability: £10 per hour prior to 3pm, minimum - £20. Late Check-in 10pm–3am: £20. Advance notice required for early and late check-in.

- Check-out: 11am SHARP. Late Check-out: £10 per hour beyond 11am minimum £20. Advance notice required.

- Parking: Private parking is available on site via a third party at discounted advance-booking rates: £10 per night (nonevent days), £30 per night (event days). Onsite rates without prior booking are higher. Advance reservation and payment are mandatory.

Visitors: Visitors are not permitted on the premises or in guest rooms.

Pets: Pets are only allowed with prior hotel approval, subject to a refundable £50 deposit and applicable fees. Unauthorized pets constitute a breach of hotel terms and may incur additional charges or eviction.

Additional Services: Baby cots available at £10 per stay. Amenities such as hair dryers and fans available on request.

- Transport: Airport transfers can be arranged at set rates.

- Smoking Policies: Smoking is prohibited indoors; violations incur a £200 penalty and possible eviction.

- Deposit: You may be asked to give damage deposit up to £150, which can be paid by cash or card or bank transfer

- Payment - Guests are expected to make full payment including for flexible rate to the hotel by card or by bank transfer once the cancellation period expires, generally 5 days. System will automatically cancel the reservation 5 days before arrival date without any notice, if full payment is not made in advance.This property does not accommodate bachelor(ette) or similar parties.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.