Queensborough Terrace Serviced Apartments





About the hotel
Luxurious Accommodation in Central London
Queensborough Terrace Serviced Apartments offer a prime location just 3.5 km from London's city center. Each apartment is equipped with free WiFi and a convenient kitchenette, ensuring a comfortable stay. Modern Amenities for Convenience
The apartments feature a range of amenities including a wardrobe, flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of kitchenware, a coffee machine, and a kettle in every unit. Nearby Attractions and Transportation
Located close to iconic landmarks such as Royal Albert Hall and the Victoria and Albert Museum, guests can easily explore the city. With Paddington Station nearby and London City Airport just 20 km away, travel convenience is guaranteed. Book your stay now at Queensborough Terrace Serviced Apartments for an unforgettable London experience.
Facilities
- Free WiFi
- Non-smoking rooms
- Heating
- Express check-in/check-out
- Non-smoking throughout
- Allergy-free room
- Adult only
- Invoice provided
- Smoke alarms
- Key access
- CCTV outside property
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Good
Security issue not addressed by the property
Disliked: Unfortunately, my experience here was extremely disappointing, and I would have serious reservations about recommending this property. When I arrived and followed the self check-in instructions, I discovered another guest already inside the apartment that had been assigned to me. This was concerning considering each apartment has its own dedicated lock box and key. The property eventually moved me into the room the other guest had been occupying for the first two nights. I was then required to move all my belongings halfway through my four-night stay, carrying everything down two sets of stairs into my originally assigned apartment. What concerns me most, however, is the security issue. When I raised the incident with the property, they stated in writing that they did not know how another guest had gained access to the apartment assigned to me. I specifically asked for an explanation and what measures would be taken to prevent this from happening again, but these questions were never answered. Knowing that another guest had been able to access my assigned accommodation, with no explanation as to how it happened or reassurance that it wouldn't happen again, caused considerable distress throughout my stay. The property subsequently described the initial room I was moved into as an "upgrade". I strongly disagree. It had a smaller bed, a dated bathroom and dated floorboards, and I certainly wouldn't consider it an improvement in accommodation. After raising a formal complaint, the property offered just £46.73 as a "gesture of goodwill for having to move rooms" and refused to reconsider this amount, despite my concerns about the security incident and the overall disruption. Mistakes can happen, but what matters is how a property takes responsibility for them.
Very good value for money
Liked: It was very convenient
Disliked: Could do to have drawers, a lamp, softer pillows but otherwise it was great.
Liked: A pleasant neighborhood; the staff responded quickly to my questions.
Disliked: My apartment was in the basement, so the Wi-Fi there barely worked.
Liked: It has what I need,location is great.
Disliked: A bit noisy
Liked: The location and the cleanliness good service and well furnished and good amenities.
Liked: The location is great and the studio was very clean. The kitchenette was clean and well equipped. Bathroom was nice and new. There was a refrigerator, which is always a plus. The access to the apartment was quite easy.
Disliked: The entire property was somewhat small. Bed was also a bit small or two people and very soft, which was not our preference. The photos were a bit misleading as to what the property was in reality. There was quite lot of noise coming from the street and nearby rooms.
Good to know
The property and apartments are self contained and operate a self-check in system. Guests will be sent check in instructions via email 2 days prior to arrival.
There is no reception or concierge at this property.
Please note that all Special Requests are subject to availability and additional charges may apply.
Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try their best to do so wherever possible.
The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds and no cots.
The apartments are located from the lower ground floors with no elevator. Special requests regarding floors cannot be accommodated. Please note cleaning is only scheduled for stays that are 8 nights or longer. Please note this property does not have air conditioning.
Disclaimer of internet service: The WiFi provided is purely complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Queensborough Terrace Serviced Apartments compared with other hotels in London
Based on guest scores and reviews for 200 places to stay in London. Distances as the crow flies.
- its score; the average in London is 8.5
- 7.9
- guest reviews
- 2,111
- from the centre of London
- 4 km
What’s near Queensborough Terrace Serviced Apartments
Distances from the hotel as the crow flies.
- London City Airport (LCY) 17 km
Frequently asked questions about Queensborough Terrace Serviced Apartments
What are the check-in and check-out times at Queensborough Terrace Serviced Apartments?
Check-out is until 11:00.
How far is Queensborough Terrace Serviced Apartments from the centre of London?
About 4 km from the centre of London, as the crow flies.
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