The Marble Arch Hotel, by Thistle





About the hotel
Luxurious Accommodations
Thistle London Marble Arch offers stylish rooms with Hypnos beds, Smart TVs, and Nespresso® machines. Guests can enjoy complimentary toiletries, bathrobes, and a work desk for ultimate comfort.
Impressive Business Facilities
With 13 meeting spaces accommodating up to 500 people, a business center, and on-hand audio/visual team, this hotel is perfect for corporate events. Stay productive with gym facilities available on-site.
Dining Excellence
Indulge in classic steaks and seasonal dishes at The Grill, or enjoy a variety of wines, spirits, and local ales at The Bar. Start your day with an A La Carte breakfast and grab a coffee or snack from The Deli counter.
Experience luxury and convenience at Thistle London Marble Arch. Book your stay now to enjoy unlimited WiFi, free minibar, and a prime location near Hyde Park and the West End.
Facilities
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Concierge service
- Kid meals
- Snack bar
- Kid-friendly buffet
- Wine/champagne
Check-in and check-out
- Check-out
- until 11:00
Guest reviews
Good
WOW
Liked: EXCELLENT
Disliked: EVERYTHING
Good experience
Liked: The location The big rooms And the room at first i did it like that he view of the window the manager at the reception changed it for me and he was so co-operative.. and all the staff was great..
Liked: Very good location
Disliked: Not clean at all
Perfect spot for shopping and dining
Liked: Great location with plenty of shops and restaurants within walking distance. The staff were friendly and helpful, breakfast was delicious, and the room was always cleaned on time.
Disliked: A few things could be improved: there’s no swimming pool, and the gym is quite small with older equipment. It would also be great if the toilets had a shattaf (water hose) installed.
Liked: We had a wonderful stay at the hotel. Everything was perfect, and our room was amazing. The overall experience was excellent, and we would like to give special appreciation to Swati at reception, who was extremely helpful and thoughtful. She made sure we had everything we needed and ensured we were comfortable throughout our stay. Her hospitality truly made a difference.
Disliked: Unfortunately, our experience with the airport transfer arranged by the hotel concierge was very disappointing. We had booked a premium car for our airport drop-off, but the driver dropped us two lanes away from the Terminal 3 entrance while it was raining heavily. We were travelling with children and several pieces of luggage, and we had no umbrellas because we expected to be dropped off at the terminal entrance. As a result, we were all completely drenched, and our luggage got soaked before we could reach the gate. What made the situation more frustrating was that the driver appeared more concerned about making his exit from the airport easier than ensuring his passengers were dropped off safely and comfortably. He also asked us for the receipt provided by the hotel for the car booking, he wanted to check how much the hotel was charging its guests. This was unprofessional and left us questioning the quality of the service we had paid for. While the hotel itself was excellent, the airport transfer fell far below our expectations, especially considering that we had booked a premium car through the hotel concierge. We hope the management takes this feedback seriously and reviews the standards of its transportation partners. Overall, we loved our stay and the hospitality, particularly Swati’s excellent service. However, the airport transfer was an unfortunate end to what had otherwise been a perfect experience
Liked: Location.
Disliked: Everything was satisfactory.
Good to know
Guests and their invitees shall comply with all legal requirements and the hotel’s rules on guest conduct while on the hotel’s premises.
Please note only guide dogs are allowed.
Guests are required to show a photo identification and credit card upon check-in.
If you are making a reservation on behalf of someone else, first and last name of the guest staying must be given at time of making the booking.
Please note that all Special Requests are subject to availability and additional charges may apply.
Please note the name on the card used to secure the reservation must match the name of the guest.
25% off parking at Q parking lot Marble arch for residents only.
Q-Park Marble Arch Cumberland Gate London W2 2ETPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
The Marble Arch Hotel, by Thistle compared with other hotels in London
Based on guest scores and reviews for 200 places to stay in London. Distances as the crow flies.
- by guest reviews in London
- 108th of 200
- its score; the average in London is 8.5
- 7.6
- guest reviews
- 12,710
- from the centre of London
- 2.1 km
What’s near The Marble Arch Hotel, by Thistle
Distances from the hotel as the crow flies.
- London City Airport (LCY) 15 km
Frequently asked questions about The Marble Arch Hotel, by Thistle
What are the check-in and check-out times at The Marble Arch Hotel, by Thistle?
Check-out is until 11:00.
How far is The Marble Arch Hotel, by Thistle from the centre of London?
About 2.1 km from the centre of London, as the crow flies.
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